Thando Galagala Email
COID Pensions Claims Administrator and Assessor @ FEM
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Thando Galagala Location
- Johannesburg, GP, ZA
Thando Galagala Work
- COID Pensions Claims Administrator and Assessor @ (March 2023 - Present)
- Field Sales Manager @ (September 2017 - July 2020)
- Claims Assessor Cell C @ Fairtrade solutions /Worldwide solutions (February 2017 - September 2017)
- Small Business Advisor Vodafone @ (April 2016 - January 2017)
- FIELD SALES AREA Manager Edcon Financial Services @ Direct Channel Holdings (PTY) LTD (December 2012 - March 2016)
- FIELD MARKETING Agent Financial Services @ Direct Channel Holdings (PTY) LTD (April 2011 - December 2012)
Thando Galagala Education
- EXCEL Academy 2025-2025
- Kwelanga Training (Pty) Ltd
Managing Time for Results
2024-2024 - South West Gauteng Technical and Vocational Education and Training College
BUSINESS MANAGEMENT (CERTIFICATE IN )
2008-2009 - Morris Issacson high school
GRADE 12
2005-2007
Thando Galagala Skills
- Contact Centers
- BPO
- Telemarketing
- Workforce Management
- Outsourcing
- Account Management
- Operations Management
- Team Leadership
- Customer Experience
- Service Delivery
- Team Management
- Pre-sales
- Strategic Negotiations
- Presentation Skills
- Business Analysis
- Communication
- Delegation skills
- good peoples skills
- Team Motivation
- Empathy Mapping
- insurance
- insurance claims
- coaching
- Personal Coaching
- Asset Management
- Sales Management
- Negotiation
- Leadership
- Customer Satisfaction
- Strategy
- Team Building
- Marketing
- Customer Retention
- Call Center Development
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Sales
- Customer Acquisition
- Customer Service Operations
- Customer Service Representatives
- Office Administration
- Administration
- Administrative Assistance
- Admin
- Direct Sales
- Sales Operations
- Sales & Marketing
- Advertising Sales
Thando Galagala Summary
- Thando Galagala, based in Johannesburg, GP, ZA, is currently a COID Pensions Claims Administrator and Assessor at FEM. Thando Galagala brings experience from previous roles at LegalWise, Fairtrade solutions /Worldwide solutions, Webhelp SA and Direct Channel Holdings (PTY) LTD. Thando Galagala holds a 2025 - 2025 EXCEL Academy. With a robust skill set that includes Contact Centers, BPO, Telemarketing, Workforce Management, Outsourcing and more. Thando Galagala has 2 emails on RocketReach.
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