Thamires O. Email & Phone Number
Support Lead @ Hitch Equity
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Thamires O. Location
- State of Pernambuco, Brazil
Thamires O. Work
- 2026 -now Support Lead @
- 2025 -2026 Technical Support Tier 2 and Incident Ops @
- 2024 -2025 Customer Support Specialist @
- 2023 -2025 Techical Support Analyst @
- 2024 -2025 Project Analyst @
- 2021 -2024 Customer Support Analyst @
- 2016 -2018 Technical Support Analyst @
- 2016 -2018 Chief Evangelist @
- 2012 -2013 Customer Support and Digital Marketing @
Thamires O. Education
- Descomplica Faculdade Digital
Associate's degree (Computer Systems Analysis/Analyst)
2024-2027 - MBA USP/Esalq
Master of Business Administration - MBA (Project Management)
2021-2023 - Universidade Estácio de Sá
Graduate Studies (Marketing Communication and Digital Media)
2013-2014 - Unibratec
Bachelor of Technology (B.Tech.) (Graphic Design)
2010-2012
Thamires O. Skills
- Cloudflare
- Jira
- Postman API
- Datadog
- Kubernetes
- Prometheus
- Grafana
- Customer-Centric Focus
- Conflict Management
- Technical Aptitude
- Organization Skills
- Troubleshooting
- Time Management
- Customer Experience
- Decision-Making
- Customer Satisfaction
- Teamwork
- Teaching
- Communication
- Technical Analysis
- FAQ
- Political Campaigns
- Content Management
- WordPress
- Strategy
- Training
- Technical Support
- HubSpot
- English
- Childcare
- Child Development
- Translation
- Social Media
- Digital Marketing
- Social Media Education
- Marketing Communications
- Marketing Strategy
- Graphic Design
- Mídias sociais
- Marketing digital
- Google AdWords
- SEM
- Google Analytics
- Design gráfico
- Comunicações de marketing
- Estratégias de marketing
- Analytical Skills
- Management
- Customer Support
- Personal Branding
- Project Management
- Customer Communication
- Professional Communication
- Active Listening
- Client Rapport
- Escalation Resolution
- Google Tag Manager
- Marketing
- Municipalities
Thamires O. Summary
- Thamires O., based in State of Pernambuco, Brazil, is currently a Support Lead at Hitch Equity. Thamires O. brings experience from previous roles at Trustly, e-Core and SMT. Thamires O. holds a 2024 - 2027 Associate's degree in Computer Systems Analysis/Analyst @ Descomplica Faculdade Digital. With a robust skill set that includes Cloudflare, Jira, Postman API, Datadog, Kubernetes and more. Thamires O. has 2 emails on RocketReach.
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