Terry White Email & Phone Number
Agent Services - Director, Agent Operations and Quality Management @ LiveWorld
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Terry White Location
- Philadelphia, PA, US
Terry White Work
- Agent Services - Director, Agent Operations and Quality Management @ (October 2019 - Present)
- Principal Consultant @ Business Management Consulting (January 2011 - Present)
Terry White Education
- American Institute for Paralegal Studies
Graduated - Certified Paralegal (Law)
1991-1992 - Penn State University, Marketing Management
Certified - Marketing Management
- Penn State University, Human Resources
Human Resources
- Temple University
Personal Interest (Radio and Television)
- Archbishop Wood Catholic High School
Terry White Skills
- Account Management
- Adverse Event Reporting
- Adverse Events
- B2B
- BPO
- Business Development
- Business Operations
- Business Process Improvement
- CRM
- Call Center
- Call Center Development
- Call Centers
- Client Development
- Coaching
- Cold Calling
- Contact Centers
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Direct Sales
- Employee Training
- Forecasting
- IVR
- Inbound Marketing
- Lead Generation
- Leadership
- Long-term Customer Relationships
- Management
- Management Consulting
- New Business Development
- Operations Management
- Outsourcing
- Performance Management
- Process Engineering
- Process Improvement
- Quality Auditing
- Recruitment
- SaaS
- Sales Management
- Solution Selling
- Sourcing
- Staffing
- Strategic Planning
- Strategy
- Talent Acquisition
- Team Building
- Team Leadership
- Technical Support
- Telecommunications
- Telemarketing
- Training
- Vendor Management
- Workforce Management
- Long Term Customer Relationships
- Boy Scouts
- Competitive Advantage
- Cross Functional Team Leadership
- Customer Engagement
- Cradle
- Liberty
Terry White Summary
- Terry White, based in Philadelphia, PA, US, is currently a Agent Services - Director, Agent Operations and Quality Management at LiveWorld. Terry White brings experience from previous roles at Business Management Consulting. Terry White holds a 1991 - 1992 Graduated - Certified Paralegal in Law @ American Institute for Paralegal Studies. With a robust skill set that includes Account Management, Adverse Event Reporting, Adverse Events, B2B, BPO and more. Terry White has 2 emails and 2 mobile phone numbers on RocketReach.
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