Terry White Email & Phone Number
Director, Agent Services @ LiveWorld
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Terry White Location
- Philadelphia, PA, US
Terry White Work
- 2019 -now Director, Agent Services @
- 2011 -now Principal Consultant @ Business Management Consulting
- 2018 -2019 Administrator, Business Unit @
- 2015 -2018 Senior Branch Manager - PA and NJ Markets @
- 2014 -2015 Director of Sales Operations @
- 2014 -2015 Board Member, Vice President of Membership @
- 2013 -2014 Board Member, Secretary @
- 2013 -2013 Resident Sales Manager @ HRHS
- 2011 -2013 National Sales Manager @
- 2010 -2013 Owner and President @ Forget-Me-Not Gift Boutique
- 2010 -2011 New Business Development and Account Management @ Complete Publication Solutions, LLC
- 1999 -2010 Director, Contact Center Operations and Client Services - @ ICT Group
- 1999 -1999 Inside Sales and Telemarketing Manager @
- 1996 -1999 Senior Manager Business Unit - Customer Care, Telemarketing and Inside Sales and Retail Front Counter @
- 1994 -1996 Customer Care and Operations Manager, Telemarketing, Inside Sales and Order Fulfillment Manager @ Hen Feathers and Company
- 1993 -1995 Principal @ Premier Events
- 1991 -1993 Customer Service Operations Supervisor, Inside Sales @ Alfred Angelo
- 1987 -1990 Account Manager, Sales Manager @
- 1986 -1987 Reservations Sales Agent, Client services @
- 1984 -1986 Customer Care Operations, Trainer and Quality Assurance - AARP Division @
Terry White Education
- American Institute for Paralegal Studies
Graduated - Certified Paralegal (Law)
1991-1992 - Penn State University, Marketing Management
Certified - Marketing Management
- Penn State University, Human Resources
Human Resources
- Archbishop Wood Catholic High School
- Temple University
Personal Interest (Radio and Television)
Terry White Skills
- Leadership
- Customer Experience
- Solution Selling
- Team Building
- BPO
- Long Term Customer Relationships
- B2b
- Call Center
- Account Management
- Cold Calling
- Customer Retention
- Recruitment
- Sourcing
- Forecasting
- Customer Satisfaction
- Telecommunications
- Business Development
- Staffing
- Vendor Management
- Team Leadership
- Process Improvement
- Lead Generation
- Strategic Planning
- Boy Scouts
- Talent Acquisition
- Workforce Management
- Strategy
- Telemarketing
- Sales Management
- Management Consulting
- IVR
- Competitive Advantage
- Direct Sales
- Operations Management
- Contact Centers
- Client Development
- New Business Development
- Cross Functional Team Leadership
- Training
- Employee Training
- Customer Service
- Technical Support
- Contract Negotiation
- SaaS
- Management
- Call Center Development
- Inbound Marketing
- Customer Engagement
- Coaching
- Outsourcing
- Cradle
- Call Centers
- CRM
- Performance Management
- Liberty
Terry White Summary
- Terry White, based in Philadelphia, PA, US, is currently a Director, Agent Services at LiveWorld. Terry White brings experience from previous roles at Business Management Consulting, Delta-T Group, Adecco and The Edcomm Group (Banker's Academy). Terry White holds a 1991 - 1992 Graduated - Certified Paralegal in Law @ American Institute for Paralegal Studies. With a robust skill set that includes Leadership, Customer Experience, Solution Selling, Team Building, BPO and more. Terry White has 2 emails and 2 mobile phone numbers on RocketReach.
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