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Terry Schulte Location
Calgary, AB, CA
Terry Schulte Work
President of Operations and Customer Experience @ (July 2025 - Present)
Director Guest Experience @ Calgary Sports and Entertainment Corporation (September 2014 - March 2025)
Manager Operations @ (September 2012 - September 2014)
Manager WestJet Vacations @ (January 2012 - September 2012)
Manager, Contact Centre @ (June 2006 - January 2012)
Team Lead @ (November 2003 - June 2006)
Calgary @ (March 2000 - August 2003)
Calgary @ (March 1990 - March 2000)
Terry Schulte Education
University of Alberta 1984-1988
Terry Schulte Skills
Aviation
Management
• Over 25 years Airline experience; including Call Centre Manager, Manager Sched
• Budget experience for front line contact centre in excessive of $40M
• Culture Leader – strong beliefs in corporate culture and how it defines an org
• Expertise in resolving escalated customer service issues, through strong prese
• Knowledge of Microsoft Office System (including Microsoft Word, Microsoft Exce
Contact Center Management
People culture
Performance Management
Leadership
Customer Service
Change Management
Coaching
Mentoring
People Development
Team Management
Process Improvement
Internal Communications
Call Centers
Recruiting
Training
Team Leadership
Team Building
Operations Management
Social Media
Over 25 Years Airline Experience
Knowledge Of Microsoft Office System Including Microsoft Word
User Experience
Sales
Manager Sched
Including Call Centre Manager
Microsoft Word
Through Strong Prese
Microsoft Exce
Agents
Budget Experience For Front Line Contact Centre In Excessive Of $40M
Expertise In Resolving Escalated Customer Service Issues
Event Management
Knowledge of Microsoft Office System
Terry Schulte Summary
Terry Schulte, based in Calgary, AB, CA, is currently a President of Operations and Customer Experience at RISE Headquarters. Terry Schulte brings experience from previous roles at Calgary Sports and Entertainment Corporation and WestJet. Terry Schulte holds a 1984 - 1988 University of Alberta. With a robust skill set that includes Aviation, Management, • Over 25 years Airline experience; including Call Centre Manager, Manager Sched, • Budget experience for front line contact centre in excessive of $40M, • Culture Leader – strong beliefs in corporate culture and how it defines an org and more. Terry Schulte has 1 emails and 2 mobile phone numbers on RocketReach.
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