Customer Service Representative @ Convergys (August 2017 - April 2018)
Manager @ Elm Spa (November 2013 - June 2017)
Spa Manager @ Nouvelle Maria Spa and Salon (August 2007 - November 2013)
Customer Service and Front Desk @ Rayne Spa (March 2012 - September 2013)
Distribution and Merchandising @ Pet Fresh - Professor Connors - Deli Fresh Dog Food (May 2006 - May 2007)
Driver @ (January 2005 - January 2006)
Call Center Monitoring Analyst, Worforce Management @ Davis +Henderson (January 2005 - May 2005)
Workforce Management @ (January 2002 - January 2005)
Terry Lyons-Schram Education
Niagara College
General (Business/Commerce, )
1985-1987
Centennial Secondary School
OSSGD (Business)
1982-1985
Terry Lyons-Schram Skills
Administrative Assistants
Analysis
Appointment Scheduling
Call Centers
Coaching
Customer Experience
Customer Satisfaction
Customer Service
Employee Relations
Internet Explorer
Leadership
Management
Merchandising
Microsoft Excel
Microsoft Office
Microsoft Word
Operations Management
Payroll
Process Improvement
Process Scheduler
Recruiting
Requirements Analysis
Retail
Sourcing
Spabooker
Team Building
Team Leadership
Teamwork
Time Management
Training
iPhone
PowerPoint
Strategic Planning
Terry Lyons-Schram Summary
Terry Lyons-Schram, based in London, ON, CA, is currently a Product Development at Bosco and Roxy's. Terry Lyons-Schram brings experience from previous roles at My Big Fat Food Truck, Bosco and Roxy’s and Sunripe Fresh Market. Terry Lyons-Schram holds a 1985 - 1987 General in Business/Commerce, @ Niagara College. With a robust skill set that includes Administrative Assistants, Analysis, Appointment Scheduling, Call Centers, Coaching and more. Terry Lyons-Schram has 2 emails on RocketReach.
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