Terry Lang Location
Auburn Hills, MI, US
Terry Lang Work
- 2020 - now Director, Customer Experience @ Edcor
- 2010 - now Owner and Chief Consultant @ Think Service First, LLC
- 2012 - 2020 Vice President, Retail Customer Contact Center, National Operations Manager @ Comerica Bank
- 2010 - 2012 Quality and Process Analyst @ Edcor
- 2008 - 2010 National Repossession Manager @ Credit Acceptance
Terry Lang Education
- Walsh College
Master of Science in Management (Management)
1996 - 2000 - Oakland University
Bachelor of General Studies (Management, Communication Arts, Sociology)
1984 - 1990
Terry Lang Skills
- Business Process Improvement
- Operational Planning
- Customer Satisfaction
- Call Center
- Process Engineering
- Business Process
- Team Building
- Change Management
- Business Analysis
- Customer Relations
Terry Lang Summary
Terry Lang, based in Auburn Hills, MI, US, is currently a Director, Customer Experience at Edcor. Terry Lang brings experience from previous roles at Think Service First, LLC, Comerica Bank, Edcor and Credit Acceptance. Terry Lang holds a 1996 - 2000 Master of Science in Management in Management @ Walsh College. With a robust skill set that includes Business Process Improvement, Operational Planning, Customer Satisfaction, Call Center, Process Engineering and more. Terry Lang has 2 emails and 2 mobile phone numbers on RocketReach.
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