MANAGER - SERVICE DELIVERY @ (January 2011 - January 2017)
LEADERSHIP ROLES @ Various Companies (January 1982 - January 2003)
Terry Gotowka Education
Northwood University
BBA (Business Management)
Northwood University
A (Banking and Finance)
Northwood University
BBA (Accounting)
Terry Gotowka Skills
Client Success
Customer Retention
Start-ups
Process Improvement
CRM
Professional Services
Vendor Management
Managed Services
Project Management
Product Management
Account Management
IT Management
Solution Selling
Program Management
IT Strategy
Cloud Computing
Data Center
Outsourcing
Disaster Recovery
Customer Relationship Management (CRM)
Service Delivery
Business Process Improvement
Call Center
Business Development
Budget Management
Project Management Office (PMO)
Software Development Life Cycle (SDLC)
Agile Project Management
Global Delivery
Software as a Service (SaaS)
Enterprise Software
Innovation Management
Training & Development
Strong Communication Skills
Creative Leadership
Management
Leadership
Team Leadership
Cross-functional Team Leadership
Business Relationship Management
Customer Support
Leadership Development
National Account Management
Start-up Consulting
Relationship Management
Talent Acquisition
Technology Acumen
IT Project & Program Management
Customer Success
Customer Loyalty
Terry Gotowka Summary
Terry Gotowka, based in Bryan, TX, US, is currently a VP of Customer Support and Business Operations at Censia. Terry Gotowka brings experience from previous roles at Censia, National Small Business Association, Verizon Enterprise Solutions and Fidelity Information Services. Terry Gotowka holds a BBA in Business Management @ Northwood University. With a robust skill set that includes Client Success, Customer Retention, Start-ups, Process Improvement, CRM and more. Terry Gotowka has 3 emails and 4 mobile phone numbers on RocketReach.
Looking for a different Terry Gotowka?
Find contact details for 700 million professionals.