Terry Ford Email & Phone Number
Technical Solutions Architect - Contact Center AI Technologies @ World Wide Technology
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Terry Ford Location
- United States
Terry Ford Work
- 2023 -now Technical Solutions Architect - Contact Center AI Technologies @
- 2022 -2023 VP, Global Head of Solutions Engineering @
- 2021 -2022 Director, Global Head of Sales Engineering @
- 2019 -2021 Head of North America Solutions and GTM, Customer Experience @
- 2016 -2019 Global Solutions and Strategic Alliance Leader @
- 2012 -2016 Head of PreSales, GTM, and DevOps (Employee #2) @
- 2010 -2012 Principal Engineer @ Airband Communications
- 2005 -2010 Contact Center Operations Manager @
Terry Ford Education
- The SIP School 2014
- Hood Community College 2010
- Cisco Networking Academy
Associates
2010 - Plano East Senior High School 2003
- SIP School
Associates
Terry Ford Skills
- Start-ups
- Strategic Planning
- Leadership
- Machine Learning
- Operations Management
- VoIP
- Managed Services
- Integration
- Program Management
- Product Management
- Voice over IP (VoIP)
- Ethernet
- Channel Partners
- Session Initiation Protocol (SIP)
- Data Science
- Artificial Intelligence (AI)
- Customer Experience
- Amazon Web Services (AWS)
- SaaS
- Design Thinking
- Customer Service
- Predictive Modeling
- Customer Journey Mapping
- Customer Service Systems
- Start Ups
- Voice Over Ip
- Session Initiation Protocol
Terry Ford Summary
- Terry Ford, based in United States, is currently a Technical Solutions Architect - Contact Center AI Technologies at World Wide Technology. Terry Ford brings experience from previous roles at Acqueon, Uniphore, NTT and Masergy. Terry Ford holds a The SIP School. With a robust skill set that includes Start-ups, Strategic Planning, Leadership, Machine Learning, Operations Management and more. Terry Ford has 3 emails and 1 mobile phone numbers on RocketReach.
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