Terry Ford Email & Phone Number
Technical Solutions Architect - Contact Center AI Technologies @ World Wide Technology
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Terry Ford Location
- United States
Terry Ford Work
- Technical Solutions Architect - Contact Center AI Technologies @ (July 2023 - Present)
- VP, Global Head of Solutions Engineering @ (November 2022 - July 2023)
- Director, Global Head of Sales Engineering @ (June 2021 - November 2022)
- Head of North America Solutions and GTM, Customer Experience @ (October 2019 - June 2021)
- Global Solutions and Strategic Alliance Leader @ (February 2016 - October 2019)
- Head of PreSales, GTM, and DevOps (Employee #2) @ (March 2012 - February 2016)
- Principal Engineer @ Airband Communications (October 2010 - March 2012)
- Contact Center Operations Manager @ (January 2005 - October 2010)
Terry Ford Education
- The SIP School 2014
- Hood Community College 2010
- Cisco Networking Academy
Associates
2010 - Plano East Senior High School 2003
- SIP School
Associates
Terry Ford Skills
- Start-ups
- Strategic Planning
- Leadership
- Machine Learning
- Operations Management
- VoIP
- Managed Services
- Integration
- Program Management
- Product Management
- Voice over IP (VoIP)
- Ethernet
- Channel Partners
- Session Initiation Protocol (SIP)
- Data Science
- Artificial Intelligence (AI)
- Customer Experience
- Amazon Web Services (AWS)
- SaaS
- Design Thinking
- Customer Service
- Predictive Modeling
- Customer Journey Mapping
- Customer Service Systems
- Start Ups
- Voice Over Ip
- Session Initiation Protocol
Terry Ford Summary
- Terry Ford, based in United States, is currently a Technical Solutions Architect - Contact Center AI Technologies at World Wide Technology. Terry Ford brings experience from previous roles at Acqueon, Uniphore, NTT and Masergy. Terry Ford holds a The SIP School. With a robust skill set that includes Start-ups, Strategic Planning, Leadership, Machine Learning, Operations Management and more. Terry Ford has 3 emails and 2 mobile phone numbers on RocketReach.
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