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Terry Byrd Location
Chicago, IL, US
Terry Byrd Work
2024 -now Store Manager @
2024 -now Sales Representative @
2020 -now Chief Executive Officer @ Team T. Byrd
2018 -now Paraprofessional @
2017 -2024 NCAA Collegiate Umpire @ NCAA
2016 -2018 Professional Baseball Umpire (Crew Chief) @ Northwoods League
2014 -2014 Customer Service Manager @
2012 -2013 Customer Service Manager @ Powervar
2011 -2012 Contact Center Manager @
2010 -2011 Customer Service Supervisor @ Stericycle
2010 -2011 Customer Service Supervisor @
2009 -2010 DR and ISO and TL 9000 Champion @
1992 -2010 Customer Service Manager @
2002 -2004 IT Configuration Analyst (DBA) @
Terry Byrd Education
University of Phoenix
BS (Business Management)
2005-2007
College of Lake County
AAS (Computer Information Systems)
1997-2003
Terry Byrd Skills
IHSA Official
Call Center
Management
Customer Satisfaction
Process Improvement
Vendor Management
Performance Management
Operations Management
Team Building
Team Leadership
Customer Experience
Six Sigma
Quality Assurance
Change Management
Training
Project Management
Call Centers
Integration
Product Management
Account Management
Project Planning
Cross-functional Team Leadership
Troubleshooting
CRM
Customer Service
Telecommunications
Program Management
Business Process Improvement
Teamwork
Business Analysis
Leadership
Time Management
Budgets
Business Development
Public Speaking
Sales
Microsoft Word
Marketing
Microsoft Excel
Cross Functional Team Leadership
Security
Sales Manager
Customer Service Representatives
Epic Systems
Manages
Northbrook
Distribution Management
E Pro
Amdocs Clarify
Contact Centers
Complaints
Assessment
Skokie
Computer Information Systems
Key Performance Indicators
Office Equipment
Monitors
Salesforce.com
Purchase Orders
Sun Microsystems
Iso 9000
County
Policy
Progression
Business Management
Microsoft
Sales Analysis
Analysis
Leica
Concepts
Centrevu
SAP
Yahoo
Motorola
FIX Protocol
Accountability
Communication
Advertising
ERP
Lake Homes
Pharmacy
Data Integrity
Train Employees
Phoenix
Efficiencies
Oracle
Business Continuity
Disputes
Nursing
Culture
Lotus
Deliveries
Terry Byrd Summary
Terry Byrd, based in Chicago, IL, US, is currently a Store Manager at The UPS Store. Terry Byrd brings experience from previous roles at CUTCO Cutlery, Team T. Byrd, Community Unit School District 300 and NCAA. Terry Byrd holds a 2005 - 2007 BS in Business Management @ University of Phoenix. With a robust skill set that includes IHSA Official, Call Center, Management, Customer Satisfaction, Process Improvement and more. Terry Byrd has 2 emails on RocketReach.
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