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Terry Byrd Location
Chicago, IL, US
Terry Byrd Work
Store Manager @ (September 2024 - Present)
Sales Representative @ (January 2024 - Present)
Chief Executive Officer @ Team T. Byrd (August 2020 - Present)
Paraprofessional @ (November 2018 - Present)
NCAA Collegiate Umpire @ NCAA (February 2017 - September 2024)
Professional Baseball Umpire (Crew Chief) @ Northwoods League (February 2016 - January 2018)
Customer Service Manager @ (February 2014 - September 2014)
Customer Service Manager @ Powervar (October 2012 - March 2013)
Contact Center Manager @ (September 2011 - September 2012)
Customer Service Supervisor @ Stericycle (November 2010 - September 2011)
Customer Service Supervisor @ (April 2010 - January 2011)
DR and ISO and TL 9000 Champion @ (March 2009 - March 2010)
Customer Service Manager @ (October 1992 - March 2010)
IT Configuration Analyst (DBA) @ (January 2002 - March 2004)
Terry Byrd Education
University of Phoenix
BS (Business Management)
2005-2007
College of Lake County
AAS (Computer Information Systems)
1997-2003
Terry Byrd Skills
IHSA Official
Call Center
Management
Customer Satisfaction
Process Improvement
Vendor Management
Performance Management
Operations Management
Team Building
Team Leadership
Customer Experience
Six Sigma
Quality Assurance
Change Management
Training
Project Management
Call Centers
Integration
Product Management
Account Management
Project Planning
Cross-functional Team Leadership
Troubleshooting
CRM
Customer Service
Telecommunications
Program Management
Business Process Improvement
Teamwork
Business Analysis
Leadership
Time Management
Budgets
Business Development
Public Speaking
Sales
Microsoft Word
Marketing
Microsoft Excel
Cross Functional Team Leadership
Security
Sales Manager
Customer Service Representatives
Epic Systems
Manages
Northbrook
Distribution Management
E Pro
Amdocs Clarify
Contact Centers
Complaints
Assessment
Skokie
Computer Information Systems
Key Performance Indicators
Office Equipment
Monitors
Salesforce.com
Purchase Orders
Sun Microsystems
Iso 9000
County
Policy
Progression
Business Management
Microsoft
Sales Analysis
Analysis
Leica
Concepts
Centrevu
SAP
Yahoo
Motorola
FIX Protocol
Accountability
Communication
Advertising
ERP
Lake Homes
Pharmacy
Data Integrity
Train Employees
Phoenix
Efficiencies
Oracle
Business Continuity
Disputes
Nursing
Culture
Lotus
Deliveries
Terry Byrd Summary
Terry Byrd, based in Chicago, IL, US, is currently a Store Manager at The UPS Store. Terry Byrd brings experience from previous roles at CUTCO Cutlery, Team T. Byrd, Community Unit School District 300 and NCAA. Terry Byrd holds a 2005 - 2007 BS in Business Management @ University of Phoenix. With a robust skill set that includes IHSA Official, Call Center, Management, Customer Satisfaction, Process Improvement and more. Terry Byrd has 2 emails and 1 mobile phone numbers on RocketReach.
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