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Terri Thomas Location
Saint Paul, MN, US
Terri Thomas Work
Customer Service Representative @ (April 2022 - Present)
Team Lead, Customer Experience Operations @ (September 2020 - March 2022)
Order Entry and Logistics Coordinator @ (April 2017 - July 2020)
Customer Service and Healthcare Support Specialist @ Multiple Organizations (Express Scripts, Prime Therapeutics, Comcast, Thomson Re (January 2008 - January 2016)
Terri Thomas Education
Columba college of Chicago
Terri Thomas Skills
Chat/Email Support
Customer Engagement
Customer Experience
Customer Follow-Up
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer Success
Customer Support
Customer-Focused Service
Data Privacy
De-escalation
Epic Systems
Generative AI Tools
Getnext
Remote Operations
SAP ERP
Slack
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Verbal De-escalation
Workforce Management
REO
Sellers
Condos
Listings
First Time Home Buyers
Real Estate Financing
Referrals
Buyer Representation
Buyers
Foreclosures
Investors
Real Estate
Property
Real Property
Residential Homes
Investment Properties
Real Estate Transactions
Single Family Homes
Short Sales
Real Estate Development
New Home Sales
Terri Thomas Summary
Terri Thomas, based in Saint Paul, MN, US, is currently a Customer Service Representative at Zenith American Solutions, Inc.. Terri Thomas brings experience from previous roles at Rose International, CPC - Colder Products Company and Multiple Organizations (Express Scripts, Prime Therapeutics, Comcast, Thomson Re. Terri Thomas holds a Columba college of Chicago. With a robust skill set that includes Chat/Email Support, Customer Engagement, Customer Experience, Customer Follow-Up, Customer Loyalty and more. Terri Thomas has 4 emails and 1 mobile phone numbers on RocketReach.
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