Terri McCarthy Location
County Dublin, Ireland
Terri McCarthy Work
- 2023 - now Customer Strategy Specialist @ The Experience Edge
- 2017 - 2022 Head of Customer Experience, Insights and Analytics @ Allianz Ireland
- 2015 - 2017 Head of Base Management @ eir Business
- 2014 - 2015 Head of Segmentation and Propositions @ Bank of Ireland
- 2010 - 2014 Head of Consumer Strategy @ Electric Ireland
- 2010 - 2010 Project Manager - Strategic Projects @ Electric Ireland
- 2008 - 2010 Senior Manager @ FTI Consulting
- 2003 - 2008 Customer Experience Manager @ ESB
- 1999 - 2002 Strategic Marketing Manager @ ESAT BT
- 1996 - 1998 Consultant @ Omega Partners
Terri McCarthy Education
- University College Dublin
Postgraduate Certificate (Digital Technology, Transformation and Resilience)
2023 - 2023 - The Insurance Institute
APA (Personal General Insurance)
2019 - 2023 - Dún Laoghaire Institute of Art, Design and Technology
(Level 9 Design Thinking)
2019 - 2019
- IMI
Diploma in Business Finance (Finance, General)
2013 - 2014 - University of Westminster
BA Hons (Marketing) (Services Marketing)
1994 - 1996
Terri McCarthy Skills
- Marketing Strategy
- Segmentation
- CRM
- Change Management
- Customer Experience
- Project Management
- Marketing
- Strategy
- Management
- Team Leadership
Terri McCarthy Summary
Terri McCarthy, based in County Dublin, Ireland, is currently a Customer Strategy Specialist at The Experience Edge. Terri McCarthy brings experience from previous roles at Allianz Ireland, eir Business, Bank of Ireland and Electric Ireland. Terri McCarthy holds a 2023 - 2023 Postgraduate Certificate in Digital Technology, Transformation and Resilience @ University College Dublin. With a robust skill set that includes Marketing Strategy, Segmentation, CRM, Change Management, Customer Experience and more.
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