Terri Douglas Email & Phone Number
Senior Director, Customer Experience @ CAS
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Terri Douglas Location
- Columbus, OH, US
Terri Douglas Work
- Senior Director, Customer Experience @ (December 2019 - Present)
Terri Douglas Education
-
(Organizational Leadership)
2014-2016 - Harvard Business School
(Leadership)
2015 - Almeda University
Bachelor of Arts (Business)
- The Ohio State University
(Psychology, Nursing)
Terri Douglas Skills
- 6S
- Business Development
- Business Process Improvement
- Business Transformation
- Change Management
- Contact Center Management
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Service
- Digital Transformation
- Engineering
- Enterprise Software
- Executive Advisory
- Hoshin
- Kaizen
- Kaizen Leadership
- Leadership
- Lean Manufacturing
- Management
- Management Consulting
- Manufacturing
- Microsoft Office
- Operational Excellence
- Operations Management
- Process Consulting
- Process Engineering
- Process Improvement
- Product Development
- Product Management
- Program Management
- Project Management
- Project Planning
- Quality Assurance
- Quality System
- Root Cause Analysis
- Service Delivery
- Shared Services
- Six Sigma
- Software Consulting
- Strategic Planning
- Strategy
- TRIZ
- Team Building
- Team Leadership
- Training
- Vendor Management
Terri Douglas Summary
- Terri Douglas, based in Columbus, OH, US, is currently a Senior Director, Customer Experience at CAS. Terri Douglas holds a 2014 - 2016 . With a robust skill set that includes 6S, Business Development, Business Process Improvement, Business Transformation, Change Management and more. Terri Douglas has 2 emails and 2 mobile phone numbers on RocketReach.
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