Terrence Wu Email
Customer Experience Manager @ Cisco
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Terrence Wu Location
- China
Terrence Wu Work
- Customer Experience Manager @ (August 2018 - Present)
- Technical Customer Service Manager @ (March 2016 - July 2018)
- SmartNet Total Care APAC Program Manager @ (February 2013 - February 2016)
- Team Lead @ (February 2012 - December 2013)
- Team Lead and Technical Support @ (June 2009 - February 2012)
- Global Infrastructure Service Technical Support Engineer @ (May 2006 - June 2009)
- Technical Sales @ (October 2005 - May 2006)
Terrence Wu Education
- Shenyang University of Technology
Bachelor's degree (Computer Science and Technology)
2003-2005 - Dalian Ocean University
Computer Science and Technology
2000-2003
Terrence Wu Skills
- Business Acumen
- Business Process Improvement
- CCNA
- CCNP
- Cisco Technologies
- Cnc
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Data Center
- EMC Storage
- IBM Tivoli
- Leadership
- Management
- OSPF
- PMP
- QoS
- RHCE
- Routing
- Routing Protocols
- Strategy
- Team Leadership
- Team Management
- VMware Certified Professional 4
- Veritas Cluster Server
- Virtualization
- Windows Server
Terrence Wu Summary
- Terrence Wu, based in China, is currently a Customer Experience Manager at Cisco. Terrence Wu brings experience from previous roles at Cisco. Terrence Wu holds a 2003 - 2005 Bachelor's degree in Computer Science and Technology @ Shenyang University of Technology. With a robust skill set that includes Business Acumen, Business Process Improvement, CCNA, CCNP, Cisco Technologies and more. Terrence Wu has 1 emails on RocketReach.
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