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Terrence Post Location
California, United States
Terrence Post Work
SVP, Global Services and Support @ (July 2025 - Present)
Vice President, Global Customer Support @ (April 2023 - July 2025)
Senior Director, Global Customer Support @ (October 2020 - April 2023)
Director of Customer Education and Support @ (January 2019 - October 2020)
Director of Professional Services @ (June 2016 - January 2019)
Associate Director of Customer Operations @ (January 2016 - June 2016)
Customer Support Manager @ (May 2014 - December 2015)
DNA Project @ (April 2012 - September 2012)
Consumer Protection @ Katharine and George Alexander Community Law Center (January 2012 - September 2012)
Terrence Post Education
Santa Clara University School of Law
Doctor of Law (JD)
2010-2013
UC Santa Barbara
Bachelor of Arts (B.A.) (Law and Society, Philosophy, Professional Writing)
2004-2008
Terrence Post Skills
Account Management
Business Strategy
Change Management
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Education
Customer Engagement
Customer Experience
Customer Onboarding
Customer Product Training
Customer Self Service
Customer Service Operations
Customer Success
Leadership
Legal Writing
Management
Operations
Operations Management
Product Management
Professional Services
Project Management
Project Management Office (PMO)
Reporting & Analysis
SaaS
Scalability
Software as a Service (SaaS)
Start-ups
Strategic Planning
Support Operations
Team Development
Team Leadership
Team Management
Technical Support
Usability Testing
User Experience
Start Ups
Reporting and Analysis
Terrence Post Summary
Terrence Post, based in California, United States, is currently a SVP, Global Services and Support at Auros. Terrence Post brings experience from previous roles at UserTesting. Terrence Post holds a 2010 - 2013 Doctor of Law (JD) @ Santa Clara University School of Law. With a robust skill set that includes Account Management, Business Strategy, Change Management, Cross-functional Collaborations, Cross-functional Team Leadership and more. Terrence Post has 1 mobile phone numbers on RocketReach.
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