Terrence Clark Email & Phone Number
Global Director of Customer Service @ Pearson
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Terrence Clark Location
- Nashville, TN, US
Terrence Clark Work
- Global Director of Customer Service @ (March 2026 - Present)
- Clinical Customer Experience Manager @ (September 2023 - March 2026)
- Member @ (June 2024 - March 2026)
- Service Delivery Team Leader @ (February 2020 - September 2023)
- Premier Support Specialist Leader @ (February 2017 - September 2019)
- Apple Care AHA Team Manager @ (August 2015 - January 2017)
- Premier Support Specilist Leader @ (March 2014 - August 2015)
- Customer Loyalty Manager @ (June 2011 - June 2012)
- Financial Advisor @ (January 2009 - January 2011)
Terrence Clark Education
- Meridian Community College
Liberal Arts and Sciences (General Studies and Humanities)
- Tuskegee University
Computer Science
- DeVry University
Bachelor's Degree (Electrical, Electronic and Communications Engineering Technology/Technician)
Terrence Clark Skills
- Service Levels
- Performance Metrics
- Coaching
- Finance
- Business Process Improvement
- Performance Management
- Service Delivery Management
- Relationship Building
- Project Delivery
- Customer Service Operations
- Customer Retention
- Service Delivery
- Troubleshooting
- Customer Service Management
- Workforce Management
- Customer Relationship Management (CRM)
- Customer Marketing
- Logistics Management
- Customer Loyalty
- Analytical Skills
- Project Management
- Leadership Development
- Teamwork
- Customer Experience
- Problem Solving
- Customer Service
- Team Leadership
- Training
- Call Centers
- Customer Satisfaction
- Sales
- Inventory Management
- Telecommunications
- Accounting
- Contact Centers
- Internal Controls
- Auditing
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Outlook
- PowerPoint
- Microsoft Outlook
- Leadership
- Team Building
- Management
- Time Management
Terrence Clark Summary
- Terrence Clark, based in Nashville, TN, US, is currently a Global Director of Customer Service at Pearson. Terrence Clark brings experience from previous roles at Pearson, Black Executive Men Community, Cognizant and Asurion. Terrence Clark holds a Liberal Arts and Sciences in General Studies and Humanities @ Meridian Community College. With a robust skill set that includes Service Levels, Performance Metrics, Coaching, Finance, Business Process Improvement and more. Terrence Clark has 3 emails and 5 mobile phone numbers on RocketReach.
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