Tern provides consumer and merchant solutions that solve the returns problem in modern commerce. An elite customer experience does not end when a sale is made. Goods purchased online are returned 2x-4x more frequently than goods purchased in store. The shift from physical to online shopping channels presents a unique challenge for merchants and puts an unwanted burden on valuable customers when returns or exchanges are required. Tern provides merchant independent, app based return options for consumers and return-centric Merchant Solutions that boost customer acquisition, customer satisfaction (CSAT), and customer lifetime value (CLTV) for merchants. Don't just return it. Tern it.
| Website | https://www.ternit.com |
| Employees | 5 (2 on RocketReach) |
| Phone | +1 216-692-6000 |
| Industry | Technology, Information and Internet |
| Keywords | E-Commerce Returns, Customer Experience, Returns Management, Reverse Logistics, Online Returns, Customer Returns, Return Solutions, Retail Returns, Merchandise Returns, Returns Portal, Efficient Returns, Seamless Returns, Return Shipping, Easy Returns, Returns Optimization, Reduce Returns, Returns Platform, Return Policy |
| Competitors | Covered Logistics & Transportation LLC, Flexport, project44, Freightos, FreightCenter, SmartKargo, ShipHawk, Logitude World, CargoWise +33 more (view full list) |
Looking for a particular Tern employee's phone or email?
Tern Questions
Dan Thiffault is the Co-Founder and CTO of Tern.
2 people are employed at Tern.
Tern is based in Palo Alto, California.
Top Tern Employees
-
Dan Thiffault
Co-Founder and CTO at Tern
Boston, MA, US25+ -
Skye Spear
Co-Founder & CEO at Tern
California, United States35+
Related Companies
