Tern provides consumer and merchant solutions that solve the returns problem in modern commerce. An elite customer experience does not end when a sale is made. Goods purchased online are returned 2x-4x more frequently than goods purchased in store. The shift from physical to online shopping channels presents a unique challenge for merchants and puts an unwanted burden on valuable customers when returns or exchanges are required. Tern provides merchant independent, app based return options for consumers and return-centric Merchant Solutions that boost customer acquisition, customer satisfaction (CSAT), and customer lifetime value (CLTV) for merchants. Don't just return it. Tern it.
| Website | https://www.ternit.com |
| Employees | 6 (6 on RocketReach) |
| Industry | Technology, Information and Internet |
| Keywords | E-Commerce Returns, Customer Experience, Returns Management, Reverse Logistics, Online Returns, Customer Returns, Return Solutions, Retail Returns, Merchandise Returns, Returns Portal, Efficient Returns, Seamless Returns, Return Shipping, Easy Returns, Returns Optimization, Reduce Returns, Returns Platform, Return Policy |
| Competitors | Flexport, Freightos, project44, FreightCenter, ShipHawk, Logitude World, SmartKargo, CargoWise, Covered Logistics & Transportation LLC +33 more (view full list) |
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Skye Spear is the Co-Founder & CEO of Tern.
6 people are employed at Tern.
Tern is based in Palo Alto, California.
Top Tern Employees
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Skye Spear
Co-Founder & CEO at Tern
California, United States45+ -
Dan Thiffault
Co-Founder and CTO at Tern
Newton, MA, US25+ -
Aaron Gunderson
Senior Software Engineer at Tern
Cambridge, MA, US2
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