Trainer- Customer Care @ GTE (Legacy Verizon Wireless)
Teresa Ford-Leach's Education
Regis University
Master of Business Administration - MBA (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
Georgia College & State University
Bachelor of Business Administration - BBA
Wayne State University
Associate of Arts - AA
Kettering High School
Teresa Ford-Leach's Skills
Troubleshooting
Customer Satisfaction
4g
Team Building
Vendor Management
Process Improvement
Call Centers
Spreadsheets
Quality Assurance
Strategic Planning
Teresa Ford-Leach's Summary
Teresa Ford-Leach, based in Warthen, GA, US, is currently a Grants Management Specialist at FEMA, bringing experience from previous roles at FEMA and Verizon. Teresa Ford-Leach holds a Master of Business Administration - MBA in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ Regis University. With a robust skill set that includes Troubleshooting, Customer Satisfaction, 4g, Team Building, Vendor Management and more, Teresa Ford-Leach contributes valuable insights to the industry. Teresa Ford-Leach has 1 email on RocketReach.