Terence Johnson Email & Phone Number
Customer Support Engineer @ DocuNav Solutions
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Terence Johnson Location
- Dallas, TX, US
Terence Johnson Work
- Customer Support Engineer @ (March 2022 - Present)
- Customer Success and Solutions Consultant @ The Bizco Firm (September 2018 - February 2022)
- 2nd Tier Service Desk Analyst @ (February 2015 - August 2018)
Terence Johnson Education
- Louisiana Tech University
Bachelor of Science (B.S.) (Computer Information Systems)
- MyComputerCareer
Information Technology
Terence Johnson Skills
- Acceptance Testing
- Adaptive Leadership
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Backlog Management
- Business Process Improvement
- CSM
- Change Management
- Coaching
- Collaborative Leadership
- Communication
- Conflict Resolution
- Continuous Integration (CI)
- Continuous Process Improvement
- Critical Thinking
- Cross-Functional Team Building
- Cross-functional Collaborations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Driven Testing
- Delivery Management
- Demos
- Digital Marketing
- Facilitation
- Influencing Others
- Information Technology
- Interpersonal Communication
- Iterative Methodologies
- Jira
- Kanban
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft SQL Server
- Negotiation
- Operations Management
- PSM
- Persuasion
- PostgreSQL
- Presentation Skills
- Problem Solving
- Project Delivery
- Project Management
- Public Speaking
- Relationship Building
- Retrospectives
- SQL
- Sales Presentations
- Scrum
- Servant Leadership
- Software Development Life Cycle (SDLC)
- Sprint Planning
- Sprints
- Team Building Facilitation
- Team Coordination
- Team Leadership
- Team Management
- Technical Documentation
- Technical Presentations
- Technology Development
- Test-Driven Development
- Time Management
- Training
- Troubleshooting
- User Acceptance Testing
- User Experience (UX)
- User Interface Design
- User Stories
- Web Design
- Photoshop
- Process Scheduler
- PowerPoint
- Inventory Management
- Store Management
- Inventory Control
- Retail
- Data Entry
Terence Johnson Summary
- Terence Johnson, based in Dallas, TX, US, is currently a Customer Support Engineer at DocuNav Solutions. Terence Johnson brings experience from previous roles at The Bizco Firm and Associa. Terence Johnson holds a Bachelor of Science (B.S.) in Computer Information Systems @ Louisiana Tech University. With a robust skill set that includes Acceptance Testing, Adaptive Leadership, Agile Methodologies, Agile Project Management, Analytical Skills and more. Terence Johnson has 3 emails and 2 mobile phone numbers on RocketReach.
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