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Teodora Ugrenovic Location
Serbia
Teodora Ugrenovic Work
Service Manager @ (July 2023 - Present)
Senior Network Maintenance Coordinator @ (December 2022 - July 2023)
Network Maintenance Coordinator @ (July 2021 - December 2022)
Field Service Coordinator @ (August 2018 - July 2021)
Teodora Ugrenovic Skills
Agile Methodologies
Analytical Skills
Android
Business Development
Business Process
Business Process Improvement
Business Reporting
Cascading Style Sheets (CSS)
Client Relations
Communication
Continuous Improvement
Customer Experience
Customer Relationship Management (CRM)
Customer Support
Customer-focused Service
Delivery Of Projects
Delivery Operations
English
IT Service Management
ITIL
ITIL Certified
Incident Management
Interpersonal Skills
Issue Management
Jira
Key Performance Indicators
Leadership
Management
Microsoft Excel
Networking
Organization Skills
Problem Management
Problem Solving
Procedures Documentation
Process Analysis
Process Improvement
Project Coordination
Project Delivery
Project Implementation
Project Management
Project Plans
Resource Allocation
Resource Planning
Risk Management
Service Continuity
Service Delivery
Service Delivery Management
Service Levels
Service Quality
Service-Level Agreements (SLA)
Stakeholder Management
Strategic Thinking
Time Management
Teodora Ugrenovic Summary
Teodora Ugrenovic, based in Serbia, is currently a Service Manager at Data Tech International. Teodora Ugrenovic brings experience from previous roles at Hyperoptic and NCR Corporation. With a robust skill set that includes Agile Methodologies, Analytical Skills, Android, Business Development, Business Process and more. Teodora Ugrenovic has 1 emails on RocketReach.
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