Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.
Nortel Meridian is a private branch exchange telephone switching system. It provides advanced voice features, data connectivity, LAN communications, computer telephony integration (CTI), and information services for communication applications ranging from 60 to 80,000 lines.
Nortel Norstar is a small-office digital PBX introduced by Nortel Networks. It is based on the same internal design and instruction set as Nortel's earlier SL-1 and DMS systems, allowing it to support features such as integrated voice messaging (Meridian Mail), automatic call distribution and other features.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Cisco 5500 Series controller is ideal for medium- to large-sized enterprise and campus deployments. The 5500 Series is part of the Cisco Unified Access Solution for next generation of wireless networking.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
SolarWinds, Inc., is an together with its subsidiaries, designs, develops, markets, sells, and supports enterprise-class information technology and infrastructure management software to IT and DevOps professionals in various organizations worldwide.
Microsoft Visio is a diagramming, process modeling & data visualization solution which enables communication of complex information through data-linked diagrams.
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