Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.
Python is an interpreted high-level programming language for general-purpose programming. Python features a dynamic type system and automatic memory management. It supports multiple programming paradigms, including object-oriented, imperative, functional and procedural, and has a large and comprehensive standard library.
Mimecast Email Continuity ensures continuity when primary email systems are offline, and customizable thresholds let administrators monitor inbound and outbound email.
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.