TeleResult Information

TeleResult (as TeleResult) have been offering Telecoms Expense Management Services (TEMS) for over 10 years. In that time our clients have realised substantial benefits in regards to both cost reduction and improved operational efficiency. Telecommunications billing is a complex issue, it is also difficult to have telecoms billing 100% error free. That is why the management of telecommunications services is not a "set and forget" task undertaken every 2 or 3 years, but a set of interactive tasks performed on a monthly basis. Addressing the required issues monthly will keep telecoms budgets in line with expectations and help reduce the potential for "cost creep" that erodes telecoms budgets by up to 15% per annum, on a compounding basis. It will also maximise the ability of an organisation to achieve refunds or rebates based on any billing errors identified. By implementing a comprehensive set of processes, systems and services, a platform can be established for increased visibility of all Telecoms costs and issues. The same platform should be extensible to all aspects of your telecoms environment so that the full cycle of each individual service's life (from install request to cancellation) can be addressed in a holistic manner, regardless of the carrier or service provider. Delivering TeleControl as a monthly service ensures you are able to minimise, and also resolve, any errors or over-configuration introduced in the normal course of business. Detailed and effective reporting, including payment recommendations, are provided as an intrinsic part of our service offering.