Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Equinox is a fully integrated software-based unified communication (UC) solution. Equinox includes the convergence of all Avaya soft clients with Avaya Aura Conferencing and Scopia. A single, all channel calling, messaging, conferencing and collaboration solution for mobiles, browsers, desktops and room systems.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.