Telcode Information

Telcode is a wholesale telecommunications service provider and communications software company that delivers cloud based call management solutions to Australian businesses and organisations. Telcode launched Australia’s first full feature inbound call management platform to be deployed within a tier one carrier network. The Number Manager platform is accessed today by tens of thousands of business customers that receive hundreds of millions of calls each year. Number Manager provides telecommunications service providers with a powerful, fully white-labelled, cloud based call management application. Number Manager, accessed via a web-portal or mobile application enables our service provider’s business customers to create and control intelligent call plans in real time, with powerful features, such as; network auto-attendant (IVR), network call queueing, and network call recording, plus an array of other advanced call control features. Telcode deliver this innovative technology to enable our partners to provide leading edge inbound number solutions whilst focusing on their core business, enhancing the service they deliver through the use of this technology. Service is key to our success, with the highest quality, consistent customer experience being our focus. Our personal Account Managers and Technical Support Teams are there to help you and your business succeed. The Number Manager platform manages calls for over 20,000 businesses on its intelligent platforms, handling more than one million calls a day, for household names from across all industry sectors.