Ted Somers Email & Phone Number
Director of Customer Service and Sales Support @ Beretta USA
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Ted Somers Location
- Gallatin, TN, US
Ted Somers Work
- Director of Customer Service and Sales Support @ (April 2023 - Present)
- Director of Marketing and Customer Insights @ (August 2020 - April 2023)
- Director of Customer Experience @ (December 2017 - August 2020)
- Sr Customer Experience Manager @ (January 2016 - December 2017)
- Contact Center and Customer Experience Manager @ (September 2013 - January 2016)
- BPO Operations Manager @ (November 2011 - August 2013)
- Client Manager @ (January 2007 - October 2011)
- Regional Account Manager @ Quintrex Data Systems (January 2004 - December 2006)
- Small Business Consultant @ Qwest Communications (May 2002 - May 2003)
Ted Somers Education
- The University of Iowa Tippie College of Business
Master of Business Administration (MBA)
2010-2012 - University of Utah
BA (Organizational Communication)
2001-2003 - Utah Valley University
AS (Business)
2000-2001
Ted Somers Skills
- Competitor Evaluation and Analysis
- High-Impact Planning and Execution
- Customer Experience Design
- Data Insights and Analysis
- Digital and Channel Marketing
- Brand Marketing
- Marketing Operations
- Data Insights & Analysis
- Customer Acquisition and Retention
- Process Improvement
- Business Analysis
- Customer Relations
- Call Center
- Outsourcing
- Customer Service
- Service Delivery
- Lean Process Improvement
- Telecommunications
- Telecommunications Systems
- Team Performance Optimization
- Project Management
- Training
- Vendor Management
- Budgets
- CRM
- Customer Retention
- Program Management
- Team Leadership
- Call Centers
- Sales
- Leadership
- Team Building
- Business Process Improvement
- Project Planning
- Change Management
- BPO
- IT Service Management
- Operations Management
- Marketing
- Management
- Budgeting
- Contact Centers
- Customer Relationship Management (CRM)
Ted Somers Summary
- Ted Somers, based in Gallatin, TN, US, is currently a Director of Customer Service and Sales Support at Beretta USA. Ted Somers brings experience from previous roles at Brownells, Inc.. Ted Somers holds a 2010 - 2012 Master of Business Administration (MBA) @ The University of Iowa Tippie College of Business. With a robust skill set that includes Competitor Evaluation and Analysis, High-Impact Planning and Execution, Customer Experience Design, Data Insights and Analysis, Digital and Channel Marketing and more. Ted Somers has 4 emails and 2 mobile phone numbers on RocketReach.
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