Ted Hernandez Email & Phone Number
Director, Bank Contact Center @ USAA
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Ted Hernandez Location
- Santa Fe, NM, US
Ted Hernandez Work
- Director, Bank Contact Center @ (November 2021 - Present)
- Director, Business Process Consultant @ (May 2019 - November 2021)
- Operations Director @ (April 1993 - May 2019)
Ted Hernandez Education
- Our Lady of the Lake University
MBA (Management)
2001-2003 - The University of Texas at San Antonio
BFA (Spanish)
1991-1993
Ted Hernandez Skills
- Leadership
- Banking
- Strategic Planning
- Call Centers
- Insurance
- Risk Management
- Change Management
- Business Process Improvement
- Financial Services
- Operations Management
- Performance Management
- Customer Experience
- Strategy
- Program Management
- Business Analysis
- Property & Casualty Insurance
- Recruiting
- Vendor Management
- Management Consulting
- Sales Management
- Analysis
- Human Resources
- Outsourcing
- Employee Benefits
- Call Center
- CRM
- Management
- Team Building
- Customer Service
- Training
- Coaching
- Team Leadership
- Leadership Development
- Employee Training
- Cross-functional Team Leadership
- Executive Management
- Process Improvement
- Data Science
- Career Management
- Business Networking
- Interpersonal Relationships
- Lifelong Learning
- Military Transition
- Interview Preparation
- Personal Branding
- Professional Development
- Wellness
- Easily Adaptable
- Organizational Leadership
- Resiliency
- Personal Development
- Cross Functional Team Leadership
- Property and Casualty Insurance
Ted Hernandez Summary
- Ted Hernandez, based in Santa Fe, NM, US, is currently a Director, Bank Contact Center at USAA. Ted Hernandez brings experience from previous roles at USAA. Ted Hernandez holds a 2001 - 2003 MBA in Management @ Our Lady of the Lake University. With a robust skill set that includes Leadership, Banking, Strategic Planning, Call Centers, Insurance and more. Ted Hernandez has 2 emails and 1 mobile phone numbers on RocketReach.
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