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Ted Hayes Location
Folsom, CA, US
Ted Hayes Work
Senior Consultant @ (June 2014 - Present)
Principal Consultant @ (October 2012 - November 2013)
Business Process Management - Bank of America @ (December 2011 - August 2012)
ITIL Service Management Architect - Military Health Services @ (January 2010 - November 2011)
ITIL Service Management Architect - Merck Pharmaceutical @ (November 2009 - December 2009)
Business Process Management - Disney World Resorts @ (September 2009 - October 2009)
ITIL Service Management Architect - EDS Office of CIO @ HP Enterprise Services, formerly EDS (July 2005 - August 2009)
ITIL Service Management Architect - General Motors @ HP Enterprise Services, formerly EDS (August 2004 - June 2005)
Quality Management - Americas QMS @ HP Enterprise Services, formerly EDS (November 2002 - July 2004)
Business Process Management - Storage Management @ HP Enterprise Services, formerly EDS (February 2002 - October 2002)
Conduct IT Service Assessments - Western Region Delivery @ HP Enterprise Services, formerly EDS (October 2001 - January 2002)
Business Process Management - Sales Enablement @ HP Enterprise Services, formerly EDS (June 2001 - September 2001)
Program and Project Management - Peregrine Implementation @ HP Enterprise Services, formerly EDS (May 2000 - May 2001)
Conduct IT Service Assessments - Fairchild Fasteners @ HP Enterprise Services, formerly EDS (April 2000 - April 2000)
Program and Project Management - Service Management Center @ HP Enterprise Services, formerly EDS (December 1999 - March 2000)
Business Process Management - Latin America @ HP Enterprise Services, formerly EDS (November 1999 - November 1999)
Program and Project Management - British Petroleum and Amoco @ HP Enterprise Services, formerly EDS (September 1999 - October 1999)
Program and Project Management - MCI Systemhouse Migration @ HP Enterprise Services, formerly EDS (May 1999 - August 1999)
Conduct IT Service Assessments - Australia Delivery @ HP Enterprise Services, formerly EDS (April 1999 - April 1999)
Program and Project Management - Vantive Software @ HP Enterprise Services, formerly EDS (March 1998 - March 1999)
Operations Support - Service Management Center @ HP Enterprise Services, formerly EDS (October 1997 - February 1998)
Program and Project Management - Bechtel Construction @ HP Enterprise Services, formerly EDS (January 1997 - September 1997)
Program and Project Management - Xerox Service Management Center @ HP Enterprise Services, formerly EDS (June 1996 - December 1996)
Operations Support - Xerox Western Region Delivery @ HP Enterprise Services, formerly EDS (September 1995 - May 1996)
Third Level Service Desk Operations @ (May 1995 - August 1995)
LAN and Desktop Engineering @ Extratek (February 1995 - April 1995)
Program Business Operations @ Hughes Space and Communications (January 1987 - January 1995)
Project Business Operations @ TRW Aerospace (June 1984 - December 1986)
Ted Hayes Education
California State University-Long Beach
Bachelor's degree (Business Computer Methods)
1981-1986
Biola University
(Design and Visual Communications, General)
1980-1981
Ted Hayes Skills
IT Service Management
Management Consulting
Program / Project Management
Strategy, Planning, Design
Business Process Architecture
Processes Development
Written Correspondence
Relationship Mgmt., Client CxO/V.P. level
Executive & Sales Presentations
Sales Support
Statements of Work (Agreements)
Industry Quality References Models
ITIL and Process Trainer
Organization Behavioral Change
Industry Conference Presenter
Community Affairs
Computer Proficiency
Microsoft Office Products, Project, Visio, SharePoint
ITIL
Contractual Agreements
Client
Project Management
SharePoint
Visio
Sales Operations
Program Management
PMO
Change Management
Integration
Strategic Planning
Organization
Designs
Process Architecture
Business Process
Outsourcing
Process Improvement
Service Delivery
IT Operations
Service Management
Information Technology
Project Delivery
Business Process Improvement
CRM
Service Desk
IT Strategy
Leadership
HP
PMP
System Deployment
Process Engineering
Planning
Microsoft Office Products
Executive And Sales Presentations
Strategy
Relationship Mgmt
Project
Design
Program
Statements Of Work Agreements
Client Cxo/V.P. Level
Statements of Work
Ted Hayes Summary
Ted Hayes, based in Folsom, CA, US, is currently a Senior Consultant at Microsoft. Ted Hayes brings experience from previous roles at Quint Wellington Redwood and HP Enterprise Services. Ted Hayes holds a 1981 - 1986 Bachelor's degree in Business Computer Methods @ California State University-Long Beach. With a robust skill set that includes IT Service Management, Management Consulting, Program / Project Management, Strategy, Planning, Design, Business Process Architecture and more. Ted Hayes has 1 emails and 4 mobile phone numbers on RocketReach.
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