TECHPROSOFT Technology Services (MSP) Information

Technical Support: We offer 24-7 coverage for 7-days a week and through holidays: Cat 6 cabling, Networking, Computers (PC & Mac), Servers, Cloud & Virtualization, SCCM Administration, Software Support, Exchange/Email (Office 365), security patching, hardware breaks & fixes, deployments, Printers/Copiers, Storage (backup & recovery) Networking & Cabling: Over 30 years of networking and telecommunications experience (wired & Wi-Fi) infrastructures. We use Cat 6/6A and Cat 7 (100% Copper); routing & switching, firewalls, access points & VOIP systems Servers: We build servers/domain controllers (DNS/DHCP/AD/WEB) and perform server administration on the following server Operating Systems: 2003, 2008, 2012 & 2016, UNIX/Solaris and Linux/Red Hat. Cloud and Virtualization: We are experts on cloud and virtualization infrastructure: VMware virtualization, AWS, Azure and Google Cloud infrastructures, as well as hosted exchange/Office 365 and G-suite email administration Cyber Security: Firewalls, penetration testing, cryptography, virus/spyware protection: Cisco, Palo Alto, Sonicwall, Checkpoint, Symantec, McAfee, Sophos Web Design and Development: We use the best & latest technologies: WordPress/PHP/JavaScript/CSS/HTML; we also help with Search Engine Optimization (SEO); Google ranking Systems Management and Assets: Experts on SCCM (patch management and software deployments/Collections), Dell’s Kace, Altiris, AppSense, Citrix Director, HP Asset Manager, ServiceNow/ITIL, Remedy IT Projects and Deployments: Computers, mobile devices, Servers, Printers, Networks; we handle any size projects. Medical equipment: Experts on Epic Willow and PatientPoint 360, 3D Anatomy, Android IXR, Content Player Computers: (Windows & Mac Systems), hardware & software support Printers: Experts on Laser printers, plotters, and thermal (POS) printers. Dell, HP, Lexmark, Toshiba, Canon Mobile devices: IOS and Android, emails using Exchange, MobileIron & Touchdown