Technicalities Group Consulting Information

Technicalities Group Consulting is a Melbourne-based managed IT services provider and IT specialist, based in Heatherton, VIC. Established in 1998, we've spent over 28 years helping small and large businesses run reliable, secure technology, from small teams through to organisations with 1,000+ staff. Our services cover cyber security (built on the ACSC Essential Eight), Microsoft 365 and cloud solutions, business continuity and backup, server hosting, networking and wireless, and unified communications across SIP, Microsoft Teams, Zoom and Webex. Every client has access to our Melbourne-based helpdesk, real people, on-site, with no overseas call centres and no call queues. We work proactively, not just reactively, monitoring and maintaining client environments so most problems are resolved before anyone notices them. We also bring genuine industry knowledge to the table, supporting real estate, legal, retail, healthcare, construction, accounting, not-for-profit, and manufacturing businesses, and the specific software and compliance needs each of those sectors runs on. If you're looking for an IT partner who answers the phone, gets to know your business, and fixes problems fast, get in touch with the Technicalities team.