Tea Kosanovic Email
Customer Experience Insights and Integration Manager @ Booking.com
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Tea Kosanovic Location
- Amsterdam, NH, NL
Tea Kosanovic Work
- Customer Experience Insights and Integration Manager @ (December 2025 - Present)
- CS Operational Excellence Project Lead @ (March 2024 - December 2025)
- Global Senior Operational Excellence Specialist @ (November 2019 - March 2024)
- Customer Service Manager, Amsterdam @ (January 2017 - January 2019)
- Head of Customer Service Enterprise @ (January 2016 - January 2017)
- Head of Residential Contact Centar @ (January 2015 - January 2016)
- Technical Competence Center Manager @ (January 2009 - January 2014)
- Consulting Manager @ (January 2007 - January 2009)
- Complaint and Technical Support Manager @ (January 2005 - January 2007)
- Research and Planning Manager @ (January 2003 - January 2005)
- Senior Reporting and Analysis Specialist @ (January 2001 - January 2003)
- Market Researcher @ (January 1999 - January 2001)
Tea Kosanovic Education
- University of Zagreb / Sveučilište u Zagrebu
Bachelor's degree (Business/Managerial Economics)
Tea Kosanovic Skills
- Business Planning
- Telco
- Mobile Devices
- Customer Experience
- Team Leadership
- Telecommunications
- Customer Satisfaction
- GSM
- Project Management
- Negotiation
- Call Centers
- Mobile Communications
- Mobile Technology
- Business Analysis
- Call Center
- Team Management
- Project Planning
- Mobile Telephony
- Product Management
- Market Research
- VoIP
- Customer Service
- CRM
- Contact Centers
- Consulting
- Digital Strategy
- Voice Over Ip Voip
- Change Management
- Customer Relationship Management Crm
- Technical Competence
- Leadership
- Enterprise Software
- Business Strategy
- Direct Sales
- Tea
- Customer Relationship Management
- Voice Over Ip
Tea Kosanovic Summary
- Tea Kosanovic, based in Amsterdam, NH, NL, is currently a Customer Experience Insights and Integration Manager at Booking.com. Tea Kosanovic brings experience from previous roles at Booking.com and VIPnet d.o.o.. Tea Kosanovic holds a Bachelor's degree in Business/Managerial Economics @ University of Zagreb / Sveučilište u Zagrebu. With a robust skill set that includes Business Planning, Telco, Mobile Devices, Customer Experience, Team Leadership and more. Tea Kosanovic has 3 emails on RocketReach.
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