TCC, LLC Information

We are a client-focused, people-centric call center located in Hunt Valley, Maryland. We opened our doors in June 2012, and today have over 90 Customer Solutions Specialists who are skilled in providing thoughtful support and equipped to handle all of your customer service and sales needs. By perpetually developing our dynamic team of highly-trained professionals, we are able to deliver the highest possible levels of consultative services and expertise in the industry. We specialize in a variety of services including inbound and outbound calls, email response, click-to-chat, sales support, and more. With a range of clients in various industries, we take great pride in our ability to embrace change, readily adapt to meet needs, and drive revenues for your business. We train our agents to listen to callers and work both authentically and strategically to resolve concerns, improve customer retention, and meet real business goals. We believe it is our diverse and dynamic range of talent that sets us apart, but our core values that drive results. Our team is passionate and positive and committed to partnering with entrepreneurs to optimize the customer experience in alignment with brand and growth objectives. We help clients realize the experience they want for their customers and the impact they want for their bottom lines. To learn more, visit TCCmaryland.com