Taylor Performance Solutions Information

TAYLOR Performance Solutions, Inc. is a New York based consulting & training firm specializing in leadership development, management training, and customer service training. Founded in 2003, TAYLOR Performance Solutions designs and delivers customized, instructor-led learning experiences that help leaders lead more effectively, managers coach with confidence, and employees handle real-world customer and workplace challenges with skill and professionalism. Our training focuses on practical behavior change, what people actually say and do on the job including. Every solution is customized. No off-the-shelf programs. No theory without application. No fluff! Linda Berke, CPRW, CDCS, Founder and President, has worked in the training and development field since 1990 and brings over three decades of experience in corporate training, consulting, and leadership development. Her background spans sales, service, management, and training leadership roles across a wide range of industries. In addition to leading TAYLOR’s leadership and customer service training practice, Linda is a Certified Professional Resume Writer (CPRW) and Certified Digital Career Specialist (CDCS). She has helped hundreds of professionals strengthen resumes, navigate career transitions, and position themselves effectively in today’s digital and AI-driven job market. Whether developing leaders, strengthening customer service skills, or supporting professionals through resume writing and career transition, TAYLOR Performance Solutions bridges the gap between training and real-world performance.