Taylor Ostrander Email & Phone Number
Process Improvement Program Manager @ Snohomish County PUD
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Taylor Ostrander Location
- Bothell, WA, US
Taylor Ostrander Work
- Process Improvement Program Manager @ (July 2017 - Present)
- Customer Service Manager @ (May 2013 - July 2017)
- Workforce Management Business Analyst @ Puget Sound Energy (April 2012 - May 2013)
- Workforce Manager @ (February 2010 - April 2012)
- Customer Service Supervisor @ (October 2008 - February 2010)
- Customer Service Representative IV @ (October 2006 - October 2008)
- Customer Service Manager @ Washington Mutual Bank (December 2002 - July 2006)
Taylor Ostrander Education
- Edmonds College 2002-2004
Taylor Ostrander Skills
- Call Center
- Management
- Strategic Planning
- Workforce Management
- Vendor Management
- Coaching
- Customer Service
- Sales
- Schedules
- Daily Reports
- Telephony
- IVR
- Key Performance Indicators
- Test Systems
- Outsourcing
- Problem Solving
- Team Building
- Process Improvement
- Team Leadership
- Program Management
- Team Management
- Training
- Call Centers
- Performance Management
- Customer Satisfaction
- Leadership
- Recruiting
- Project Management
- Process Scheduler
- Cross-functional Team Leadership
- CRM
- Analysis
- Budgets
- Human Resources
- Time Management
- Customer Experience
- Change Management
- Operations Management
- Software Documentation
- Account Management
- Telecommunications
- Teamwork
- Troubleshooting
- Hiring
- Employee Relations
- Customer Retention
- Salesforce.com
- Data Analysis
- Visio
- Business Process Improvement
- Cross Functional Team
- Cross Functional Team Leadership
- Key Performance
Taylor Ostrander Summary
- Taylor Ostrander, based in Bothell, WA, US, is currently a Process Improvement Program Manager at Snohomish County PUD. Taylor Ostrander brings experience from previous roles at Snohomish County PUD, Puget Sound Energy and Intelius. Taylor Ostrander holds a 2002 - 2004 Edmonds College. With a robust skill set that includes Call Center, Management, Strategic Planning, Workforce Management, Vendor Management and more. Taylor Ostrander has 2 emails and 3 mobile phone numbers on RocketReach.
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