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Taylor Irons Location
Bloomington, IL, US
Taylor Irons Work
Customer Service Center Manager @ (March 2022 - Present)
Customer Service Supervisor @ (October 2020 - March 2022)
Customer Care Lead @ (October 2019 - October 2020)
Senior Retail Banker @ (July 2018 - October 2019)
Senior Customer Service Representative @ (August 2014 - July 2018)
Retail Sales @ (October 2013 - August 2014)
Teller @ (May 2012 - August 2013)
Taylor Irons Education
Heartland Community College
Associate of Arts (A.A.) (Art/Art Studies, General)
2019-2020
Illinois State University
Bachelor of Arts (B.A.) (Finance, General)
2016-2018
Taylor Irons Skills
Analytical Skills
Artificial Intelligence (AI)
Banking
Business Coaching
Career Development Coaching
Change Management
Coaching & Mentoring
Critical Thinking
Cross-functional Team Leadership
Customer Experience
Customer Journey Mapping
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Service Management
Customer Support
Decision-Making
Delegation
Design Thinking
Difficult Situations
Diversity & Inclusion
Emotional Intelligence
Employee Engagement
Employee Learning & Development
Employee Recognition
Employee Wellness
Generative AI
Generative AI Tools
Inclusive Team Leadership
Influencing Others
Intellectually Curious
Interpersonal Communication
Key Metrics
Leadership
Leadership Development
Leading Positive Change
Management
Mental Health
Mentoring
Microsoft Excel
Organizational Culture
People Development
Personality Styles
Persuasion
Priority Management
Procurement
Productivity Improvement
Project Management
Retail Banking
Sales
Strategic Thinking
Strengths Development
Support Management
Team Building
Team Leadership
Team Management
Team Motivation
Time Management
Process Improvement
Dress For Success
Taylor Irons Summary
Taylor Irons, based in Bloomington, IL, US, is currently a Customer Service Center Manager at Heartland Bank and Trust Company. Taylor Irons brings experience from previous roles at Rivian and Heartland Bank and Trust Company. Taylor Irons holds a 2019 - 2020 Associate of Arts (A.A.) in Art/Art Studies, General @ Heartland Community College. With a robust skill set that includes Analytical Skills, Artificial Intelligence (AI), Banking, Business Coaching, Career Development Coaching and more. Taylor Irons has 1 emails and 1 mobile phone numbers on RocketReach.
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