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Taylor Booth Location
Baltimore, MD, US
Taylor Booth Work
Contact Center Agent @ (February 2022 - Present)
Contact Center Specialist @ (February 2022 - Present)
Customer Services Agent @ (February 2020 - May 2022)
Inbound Sales Specialist @ (January 2019 - August 2020)
Contact Center Specialist @ (June 2021 - February 2022)
Customer Service Representative @ (August 2020 - June 2021)
Customer Service Representative @ (February 2018 - January 2019)
Taylor Booth Education
HACC, Central Pennsylvania's Community College
Associate's degree (General Studies)
2025
Central York High School
High School Diploma
Harrisburg Area Community College-Gettysburg Campus
Associate's Degree (General Studies)
Taylor Booth Skills
Account Management
Audio Conferencing
Call Center Administration
Call Center Development
Cash Handling
Coaching
Coaching & Mentoring
Collaboration in Healthcare
Communication
Constructive Feedback
Contact Center Management
Contact Center Operations
Contact Centers
Coordinated
Creative Problem Solving
Cross-functional Collaborations
Customer Contact
Customer Experience
Customer Onboarding
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Service Representatives
Customer Success
Customer Support
Customer Surveys
Decision-Making
Development Testing
Efficacy
Electronic Medical Record (EMR)
English
Escalation Resolution
Financial Analysis
Five9
Goal Setting
ICOMS
Increase Productivity
Leadership
Maintenance Planning
Managed Services
Management
Manufacturing Process Improvement
Medical Records
Mentoring New Hires
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Multiple Sites
New Hire Training
Nissan
On Location
Operational Efficiency
Operational Execution
Operations Processes
Operations Research
Organization Skills
Organizational Alignment
P&L Accountability
Peer Development
Presentations
Problem Solving
Process Analysis
Process Efficiency
Process Improvement Implementation
Professional Phone Skills
Profit Maximization
Project Management
Quality Patient Care
Root Cause Problem Solving
Sales
Service Improvement
Simplifying the Complex
Skilled Multi-tasker
Social Media
Software as a Service (SaaS)
Start-up Support
Streamlining Operational Processes
Streamlining Process
Supervisory Skills
Team Management
Team Training
Teamwork
Training and Development (HR)
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Union
Taylor Booth Summary
Taylor Booth, based in Baltimore, MD, US, is currently a Contact Center Agent at WellSpan Health. Taylor Booth brings experience from previous roles at WellSpan Health, Comcast and LifeBridge Health. Taylor Booth holds a Associate's degree in General Studies @ HACC, Central Pennsylvania's Community College. With a robust skill set that includes Account Management, Audio Conferencing, Call Center Administration, Call Center Development, Cash Handling and more. Taylor Booth has 1 emails and 2 mobile phone numbers on RocketReach.
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