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Tauseef Shaikh Location
Pune, MH, IN
Tauseef Shaikh Work
Technical Lead -Cloud and AI @ (July 2016 - Present)
Customer Support Engineer @ (March 2016 - July 2016)
Customer Support Engineer @ (January 2015 - February 2016)
Technical Support engineer @ Siemens telecommunication enterprises. (November 2012 - November 2014)
Tauseef Shaikh Education
All India Shivaji Memorial Societys College of Engineering, Pune
Bachelor of Technology - BTech (Electronics and telecommunication)
2009-2014
All India Shivaji Memorial Societys College of Engineering, Pune
Diploma engineering (Electronics and telecommunication)
2006-2008
Tauseef Shaikh Skills
Alcatel
Avaya AES
Avaya ASA
Avaya Aura
Avaya Communication Manager
Avaya IP Telephony
Avaya Products
Change Requests
Cisco Webex Meetings
Contact Center Operations
Contact Centers
Customer Service
Genesys PureEngage
IT Infrastructure Management
IT Operations
IT Service Management
ITIL
ITIL Certified
ITIL Process
Incident Management
Matrix
Microsoft Outlook
Project Coordination
Project Management
Project Planning
Routing
Service Delivery
Siemens HiPath
Skype
Smgr
Telecommunications Systems
Troubleshooting
Unified Communications
Unified Messaging
Verint Workforce Optimization
Voice Networking
Voice over IP (VoIP)
WebEx
Tauseef Shaikh Summary
Tauseef Shaikh, based in Pune, MH, IN, is currently a Technical Lead -Cloud and AI at Fiserv. Tauseef Shaikh brings experience from previous roles at AGC Networks Ltd., Technocare Telecom Private Limited and Siemens telecommunication enterprises.. Tauseef Shaikh holds a 2009 - 2014 Bachelor of Technology - BTech in Electronics and telecommunication @ All India Shivaji Memorial Societys College of Engineering, Pune. With a robust skill set that includes Alcatel, Avaya AES, Avaya ASA, Avaya Aura, Avaya Communication Manager and more. Tauseef Shaikh has 2 emails on RocketReach.
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