Tat Chan Email & Phone Number
Business Analyst, Call Center Operations @ MJHS
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Tat Chan Location
- New York, NY, US
Tat Chan Work
- Business Analyst, Call Center Operations @ (September 2018 - Present)
- Business Operations Analyst II @ (September 2017 - February 2018)
- Operations and Quality Assurance Manager @ (December 2013 - September 2017)
- Quality Assurance Supervisor @ (September 2009 - December 2013)
- Quality Assurance Analyst @ (August 2008 - September 2009)
- Customer Service Representative @ (September 2004 - August 2008)
Tat Chan Education
- State University of New York at Binghamton
Bachelor of Science (B.S.) (Bachelor of Science (B.S.), Computer Science)
1995-2000
Tat Chan Skills
- Quality Assurance
- Training
- Process Improvement
- Product Management
- Product Marketing
- Project Management
- Business Process Improvement
- Data Analysis
- Customer Service
- Customer Satisfaction
- Customer Experience
- Customer Retention
- International Business
- Call Center Development
- Call Center Administration
- Team Leadership
- Team Building
- Windows
- Microsoft Office Sharepoint Server
- Microsoft Excel
- Microsoft Access
- Call Centers
- Management
- Leadership
- Contact Centers
- Employee Engagement
- Salesforce
- Qualtrics
- eCommerce
- Business Analysis
- Vendor Management
- Tableau
- Support
- Workforce Management
- Microsoft Office
- Sprinkler
- WebEx
- Cross Functional Team Leadership
- Technical Support
- Social Media Management
- Standard Operating Procedure Sop
- Standard Operating Procedure
Tat Chan Summary
- Tat Chan, based in New York, NY, US, is currently a Business Analyst, Call Center Operations at MJHS. Tat Chan brings experience from previous roles at Dish Network. Tat Chan holds a 1995 - 2000 Bachelor of Science (B.S.) in Bachelor of Science (B.S.), Computer Science @ State University of New York at Binghamton. With a robust skill set that includes Quality Assurance, Training, Process Improvement, Product Management, Product Marketing and more. Tat Chan has 1 emails and 3 mobile phone numbers on RocketReach.
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