Tasmanian Insurance Brokers Pty Ltd Information

Tasmanian Insurance Brokers are committed to the fair, transparent and timely resolution of disputes. We subscribe to the General Insurance Code of Practice. Tasmanian Insurance Brokers has a detailed internal dispute resolution process in accordance with those guidelines in the Code and Section 912(A) of the Corporations Act 2001. As part of our commitment we subscribe to the Financial Ombudsman Service Limited (No. 29510), an external dispute resolution service which is accessible to clients free of charge in the event that they believe a complaint has not been satisfactorily dealt by us. Monitoring of Complaints will be done by way of a "Complaints" Register, where any Complaint details will be written, along with details of the response and the time involved in the 'resolution' of the Complaint. Should the Complaint escalate to a dispute, then the Companies internal dispute resolution will 'take over" the handling of the dispute in accordance with Section 912(A) of the Corporations Act 2001. Please contact Greg Lewer on 0429 345 884.