Workforce Management Specialist @ (February 2020 - February 2021)
Manager, Workforce Management (WFM) @ (April 2018 - December 2019)
WFM Planner @ (December 2014 - April 2018)
Workforce Management Analyst @ (July 2008 - November 2014)
Taranjit Singh Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDBM (Operations Management)
2009-2011
Taranjit Singh Skills
AI Productivity
AI for Business
AI for Business Analysis
Analysis
Artificial Intelligence (AI)
BPO
Blue Pumpkin
Business Analysis
Business Development
Business Planning
Business Process Improvement
Business Process Outsourcing (BPO)
Business Strategy
CRM
Capacity Management
Capacity Planning
Contact Centers
Customer Relationship Management (CRM)
Customer Satisfaction
Data Analysis
E-commerce
E-commerce SEO
Employee Engagement
English
Forecasting
Google Cloud Platform (GCP)
IEX
Key Performance Indicators
Leadership
Management
Market Research
Marketing Strategy
Microsoft Copilot
Microsoft Excel
Microsoft Office
Outsourcing
Photoshop
Process Improvement
Program Management
Project Management
Real-time Monitoring
SQL
STTM
Service Delivery
Social Entrepreneurship
Social Media Marketing
Standard Operating Procedure (SOP)
Strategic Planning
Team Building
Team Leadership
Team Management
Teamwork
Telecommunications
Time Management
Vendor Management
Workforce Management
Workforce Planning
eWFM
Taranjit Singh Summary
Taranjit Singh, based in Toronto, ON, CA, is currently a Senior Workforce Management Specialist at Definity. Taranjit Singh brings experience from previous roles at Capital One, Sitel and Tech Mahindra Business Services. Taranjit Singh holds a 2009 - 2011 PGDBM in Operations Management @ SVKM's Narsee Monjee Institute of Management Studies (NMIMS). With a robust skill set that includes AI Productivity, AI for Business, AI for Business Analysis, Analysis, Artificial Intelligence (AI) and more. Taranjit Singh has 4 emails and 7 mobile phone numbers on RocketReach.
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