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Tara O'Rourke Location
Salem, VA, US
Tara O'Rourke Work
System Engineer @ (December 2023 - Present)
Customer Support Training and Quality Assurance Manager @ (February 2021 - August 2023)
Verification Analyst @ (October 2019 - February 2021)
Customer Support Technician and Commissioner @ (April 2014 - October 2019)
Desktop Support Subject Matter Expert @ (March 2000 - December 2013)
Customer Service Representative @ (December 1998 - March 2000)
Tara O'Rourke Education
Mary Baldwin University
Bachelor of Arts - BA (PSYCHOLOGY)
2012-2017
Tara O'Rourke Skills
Business Process Improvement
Call Centers
Change Management
Communication
Confidentiality
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
Engage CTI for Salesforce
Engage for Amazon Connect
Human Resources
Interpersonal Skills
Leadership
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Multitasking
New Hire Training
Onboarding
Organizational Effectiveness
Performance Management
Phone Etiquette
Presentation Skills
Problem Solving
Process Improvement
Quality Assurance
Salesforce.com
Skill Development
Team Building
Teamwork
Telecommunications
Training
Training Material
Troubleshooting
Vendor Management
Workable Solutions
Tara O'Rourke Summary
Tara O'Rourke, based in Salem, VA, US, is currently a System Engineer at CBRE Global Workplace Solutions (GWS). Tara O'Rourke brings experience from previous roles at GridPoint and Verizon. Tara O'Rourke holds a 2012 - 2017 Bachelor of Arts - BA in PSYCHOLOGY @ Mary Baldwin University. With a robust skill set that includes Business Process Improvement, Call Centers, Change Management, Communication, Confidentiality and more. Tara O'Rourke has 1 emails on RocketReach.
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