Tania O'Brien Email
Business Analyst @ Worldline Global
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Tania O'Brien Location
- New Zealand
Tania O'Brien Work
- Business Analyst @ (October 2024 - Present)
- Business Analyst @ (April 2022 - September 2024)
- Business Analyst @ (January 2022 - April 2022)
- Service Management Designer @ (May 2021 - October 2021)
- Service Design and Transition Manager and Business Analyst @ (October 2020 - December 2020)
- Business Analyst @ (December 2019 - September 2020)
- Project Manager and Business Analyst (contract) @ (January 2019 - November 2019)
- Service Transition Manager @ (May 2017 - December 2018)
- Business Analyst @ (May 2014 - May 2017)
- Senior Business Analyst @ (February 2013 - March 2014)
- Service Design Manager @ (December 2011 - July 2012)
- Service Introduction and Transition Manager @ (May 2010 - November 2011)
- Service Transition Manager @ (January 2010 - May 2010)
- Service Improvement Manager @ (July 2009 - May 2010)
- Service Manager @ (January 2007 - December 2008)
- Service Delivery Manager - Team Manager @ (September 2004 - December 2006)
- Customer Service Manager @ (October 2002 - July 2004)
- Channel Account Manager @ eSolutions NZ (July 2001 - April 2002)
- Client Delivery Manager @ (November 1999 - July 2001)
- Service Specialist @ (January 1998 - November 1999)
Tania O'Brien Education
- PeopleCert
ITIL v4 Foundation
2021-2021 - Scaled Agile Inc
Leading SAFe
2018-2018 - Xpertise 2008-2008
- Getronics 2007-2007
- Auckland University of Technology
BBS
1997-2001 - Unitec
NDBC
1992-1994 - Assurity 2013
Tania O'Brien Skills
- ITIL
- Service Delivery
- Service Management
- IT Service Management
- Project Delivery
- Team Management
- Change Management
- Stakeholder Management
- Service Improvement
- Telecommunications
- Sla
- Incident Management
- PMO
- Infrastructure
- Outsourcing
- Resource Management
- Business Case
- IT Operations
- Consultants
- Managed Services
- Business Transformation
- IT Outsourcing
- Business Process
- Requirements Gathering
- Business Process Improvement
- Information Technology
- Vendor Management
- IT Management
- Business Requirements
- Project Portfolio Management
- Business Services
- Business Process Mapping
- System Requirements
- Functional Specifications
- Functional Requirements
- Non-Functional Requirements
- Governance
- IT Strategy
- Service Introduction
- Service Transition
- Agile & Waterfall Methodologies
- Solution Architecture
- Business Analysis
- Consultancy
- Wireframes
- Operational Acceptance
- Service Design
- Investment Banking
- Banking
- Finance
Tania O'Brien Summary
- Tania O'Brien, based in New Zealand, is currently a Business Analyst at Worldline. Tania O'Brien brings experience from previous roles at Fidelity Life Assurance Company Limited, Suncorp New Zealand, UK Health Security Agency and Methods. Tania O'Brien holds a 2021 - 2021 ITIL v4 Foundation @ PeopleCert. With a robust skill set that includes ITIL, Service Delivery, Service Management, IT Service Management, Project Delivery and more. Tania O'Brien has 2 emails on RocketReach.
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