Tan Vo Email & Phone Number

Tan Vo Skills

• Account Management
• Active listening & curiosity
• Building trust & rapport
• Building trust and team culture
• Business Relationship Management
• Business-to-Business (B2B)
• Carrier Relationships
• Clear, assertive communication (peer-to-peer conversations)
• Client Relations
• Coaching & mentoring sales reps for performance
• Communication
• Confidence and ownership of the sales conversation
• Consultative Selling
• Contract Negotiation
• Customer Engagement
• Customer Experience
• Customer Relationship Management (CRM)
• Customer Satisfaction
• Customer Service
• Customer Support
• Customer relationship management (CRM & engagement)
• Customer retention & satisfaction improvement
• Customer service communication skills (inbound/outbound calls)
• Direct Sales
• Driving revenue growth and improving sales performance
• Effective questioning & discovery
• Emotional Intelligence
• Emotional control under pressure
• Employee Benefits Design
• External Relationships
• General Insurance
• Handling objections (especially in calls)
• Handling objections and guiding decision-making
• Healthcare
• Insurance
• Intentional communication (“what to say and how to say it”)
• Interpersonal Skills
• Leadership
• Leadership Development
• Leadership communication & influence
• Managing expectations with upfront agreements
• Marketing
• Negotiation and closing strategies
• Negotiation and closing techniques based on mutual fit
• Onboarding
• Organization Skills
• Organizational Effectiveness
• Organizational Leadership
• Pipeline management & performance tracking (KPIs)
• Positive coaching & mentoring techniques
• Presentation Skills
• Presentations
• Problem Solving
• Prospect Qualification
• Relationship Building
• Running effective, high-impact sales meetings
• Sales
• Sales Effectiveness
• Sales Management
• Sales Presentations
• Sales Processes
• Sales and Marketing
• Sales conversation control
• Sales strategy development & execution – setting direction and driving growth
• Sales team leadership & vision setting – aligning team to goals and strategy
• Salesforce.com
• Strategic Thinking
• Structured conversation techniques (LAMA method)
• Structured sales process management (7-step system)
• Team Collaboration
• Team Leadership
• Teamwork
• Territory Account Management
• Time Management
• Training
• Trusting Relationships
• Upselling & cross-selling techniques
• Web Chat
• Working with Brokers