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Tammy Nelson Location
Driffield, GB
Tammy Nelson Work
Customer Support Manager @ (February 2014 - Present)
Interim Position – Operations Project Assistant @ (October 2013 - February 2014)
Customer Support Manager @ (April 2011 - October 2013)
Senior Customer Service Team Manager @ (February 2010 - April 2011)
Customer Service Team Manager @ (March 2008 - February 2011)
Planning and Logistics Assistant @ JMP Packaging (March 2007 - March 2008)
Production Shift Supervisor @ Monkhill Confectionery (November 1990 - December 2006)
Tammy Nelson Education
Oaklands comprehensive 1982-1987
Millmount Grammar 1981-1982
Tammy Nelson Skills
Project Planning
Call Center
Customer Experience
Customer Retention
Contact Centers
Customer Service
ITIL
Customer Satisfaction
Service Delivery
Team Management
Team Leadership
Process Improvement
Office Administration
Call Centers
Quality Control
Coaching
Training
Quality Assurance
Human Resources
Sales
Management
Insurance
Performance Management
Relationship Management
Stakeholder Management
Change Management
Business Process Improvement
Leadership
Microsoft Excel
Product Development
Project Management
Tammy Nelson Summary
Tammy Nelson, based in Driffield, GB, is currently a Customer Support Manager at CPP Group plc. Tammy Nelson brings experience from previous roles at CPP Group plc. Tammy Nelson holds a 1982 - 1987 Oaklands comprehensive. With a robust skill set that includes Project Planning, Call Center, Customer Experience, Customer Retention, Contact Centers and more.
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