Tamara McWilliams Email
Senior Manager - Customer Success and Operations @ Home Trades Hub Australia
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Tamara McWilliams Location
- Sydney, NSW, AU
Tamara McWilliams Work
- Senior Manager - Customer Success and Operations @ (August 2021 - Present)
- Fix4me Product Manager @ Fix4me (January 2020 - August 2021)
- Operations Manager - Trades @ PropertySafe (April 2019 - August 2021)
- Client and Trade Services Manager @ PropertySafe (May 2018 - April 2019)
- Contact Centre Manager @ (September 2017 - March 2018)
- Team Manager @ (October 2016 - September 2017)
- Capability Trainer - APAC @ (April 2016 - September 2016)
- Return to work coordinator - APAC @ (April 2014 - April 2016)
- National Safety Officer - APAC @ (December 2013 - April 2016)
- Service Support Manager- NSW Operations @ (September 2012 - December 2013)
- Acting Operations Manager - Gosford @ (March 2012 - September 2012)
- 2IC to Head of Call Centre Operations @ (January 2008 - September 2012)
- Team Manager @ (January 2006 - September 2012)
- Shift Supervisor @ (January 2006 - January 2006)
- Case Manager and Customer Service Representative @ (January 1999 - January 2006)
- Assistant Team Leader and Customer Service Officer @ Australian Guarantee Corporation (January 1997 - January 1999)
Tamara McWilliams Education
- Monash University
Executive Certificate of Business Management (Business & Economics)
2010-2013 - Bellingen High School
Higher School Certificate
1990-1995
Tamara McWilliams Skills
- Workplace Health and Safety
- Injury Management
- Safety Management Systems
- Operations Management
- Change Management
- Customer Experience
- Business Process Improvement
- Performance Management
- Workers Compensation
- Risk Assessment
- Hazardous Materials
- Incident Investigation
- Hazard Identification
- Process Improvement
- Business Transformation
- First Aid
- Fire Safety
- Risk Management
- Contract Management
- Behavior Based Safety
- Call Centers
- Document Drafting
- Leadership
- Employee Engagement
- Stakeholder Management
- Leadership Development
- Coaching
- Customer Service
- Culture Change
- Negotiation
- Mentoring
- Management
- Time Management
- Team Management
- Team Leadership
- Return to Work Planning
- Safety Auditing
- Incident Reporting
- Corrective Actions
- Risk Registers
- Union Relations
- Manual Handling
- Procedure Compliance
- Procedure Development
- Product Management
- Zoho
- Zendesk
- JIRA
- Tableau
- Confluence
- Strategic Planning
- Sales
Tamara McWilliams Summary
- Tamara McWilliams, based in Sydney, NSW, AU, is currently a Senior Manager - Customer Success and Operations at Home Trades Hub Australia. Tamara McWilliams brings experience from previous roles at Fix4me, PropertySafe and Digicall Assist. Tamara McWilliams holds a 2010 - 2013 Executive Certificate of Business Management in Business & Economics @ Monash University. With a robust skill set that includes Workplace Health and Safety, Injury Management, Safety Management Systems, Operations Management, Change Management and more. Tamara McWilliams has 2 emails on RocketReach.
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