Tamara Hall Email & Phone Number
Vice President, Head of Service @ Paychex
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Tamara Hall Location
- Penfield, NY, US
Tamara Hall Work
- Vice President, Head of Service @ (September 2024 - Present)
- Director of Client Services @ (November 2023 - September 2024)
- Director, Taxpay and ENS Product Services @ (May 2017 - November 2023)
- Director, Shared Services Operations Support @ (December 2013 - May 2017)
- Director, Enterprise Service Management @ (December 2008 - December 2013)
- Senior Manager, Enterprise Support @ (July 2003 - December 2008)
- Sr. Manager Information Services Solutions Manager @ (March 1998 - June 2003)
Tamara Hall Education
- University of Rochester
Master of Business Administration - MBA (Marketing & Organizations and Markets)
- State University of New York at Oswego
Bachelor of Arts - BA (Computer Science)
- State University of New York at Oswego
Bachelor of Arts - BA (PSYCHOLOGY)
- University of Virginia Darden School of Business
Executive Development Program
- Paychex Leadership Development
Leadership Excellence Cohort
Tamara Hall Skills
- Analytical Skills
- Business Analysis
- Business Process
- Business Process Improvement
- Change Management
- Client retention, growth and/or turnaround
- Collaborative Problem Solving
- Competitive assessment, market trend analysis and customer journey
- Contact Centers
- Continuous Process Improvement
- Customer Experience
- Customer Experience Management
- Customer Retention
- Customer Satisfaction
- Customer Service Management
- Customer Success
- Decision support, organizational modeling, staffing planning and performance management
- Diversity & Inclusion
- Employee Benefits Services
- Enterprise-wide strategic initiatives and leadership of "blue chip" initiatives
- Financial modeling and business case development
- HR Solutions and Services
- Human Resources (HR)
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- ITIL Process
- ITIL Service Design
- ITIL Service Operations
- ITIL Service Strategy
- Information Technology
- Legacy system conversion
- Organizational Culture
- Organizational Design
- Organizational Effectiveness
- Organizational Leadership
- Outsourcing
- Paychex Payroll Services and Software Solutions
- Performance Metrics
- Process Improvement
- Product Strategy
- Product/information technology roadmaps and architecture of services/support delivery models
- Professional Services
- Project Planning
- Revenue Generation
- Service Desk
- Software as a Service (SaaS)
- Solution Implementation
- Solutions specification, design and implementation
- Strategic Partnerships
- Strategic Planning
- Strategy
- Transformational leadership
- service excellence
Tamara Hall Summary
- Tamara Hall, based in Penfield, NY, US, is currently a Vice President, Head of Service at Paychex. Tamara Hall brings experience from previous roles at Paychex. Tamara Hall holds a Master of Business Administration - MBA in Marketing & Organizations and Markets @ University of Rochester. With a robust skill set that includes Analytical Skills, Business Analysis, Business Process, Business Process Improvement, Change Management and more. Tamara Hall has 2 emails and 2 mobile phone numbers on RocketReach.
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