Taha Ansari Email
Sr Support Escalation Engineer @ Microsoft
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Taha Ansari Location
- Mumbai, MH, IN
Taha Ansari Work
- Sr Support Escalation Engineer @ (August 2024 - Present)
- Sr Technical Success Engineer @ (November 2023 - August 2024)
- Sr Technical Support Engineer @ (May 2023 - November 2023)
- Supportability Program Manager @ (March 2022 - May 2023)
- Support Escalation Engineer @ (April 2020 - March 2022)
- Support Engineer @ (September 2017 - April 2020)
- Team Lead @ (October 2015 - September 2017)
- Backup Team Lead @ (December 2014 - September 2015)
- System Associate @ (April 2014 - November 2014)
Taha Ansari Education
- Principal L N Welingkar Institute of Management Development and Research L. N. Road, Opp. Matunga Gymkhana, Matunga (Central) Mumbai 400 019
PGDM-HB (E-business)
2016-2018 - Akbar Peerbhoy College of Commerce & Economics Maulana Shaukatali Road Mumbai 400 008
Bachelor of Science (BSc) (Information Technology)
2008-2011
Taha Ansari Skills
- Customer Support
- Critical Thinking
- Customer Obsession
- Customer Interaction
- Networking
- Problem Analysis
- IT Service Management
- Customer Service Management
- Service Level Management
- Service Desk Management
- ITIL
- SQL
- Teamwork
- Problem Solving
- Training
- Skill Development
- Microsoft Excel
- Management
- Project Management
- Team Management
- Customer Service
- Communication
- Amazon Web Services (AWS)
- Google Cloud Platform (GCP)
- Sumo Logic
- Software Troubleshooting
- Program Management
- Technical Support
- SCOM
- Windows Server
- Powershell
- SCVMM
- Microsoft SQL Server
- HP System Insights Manager
- HP Insight Remote Support
- Microsoft Office
- Windows Azure
- Active Directory
- A3 Thinking
- C#
- Team Building
- Soft Skills
- Team Leadership
- Troubleshooting
- Microsoft Azure
Taha Ansari Summary
- Taha Ansari, based in Mumbai, MH, IN, is currently a Sr Support Escalation Engineer at Microsoft. Taha Ansari brings experience from previous roles at Sumo Logic and Microsoft. Taha Ansari holds a 2016 - 2018 PGDM-HB in E-business @ Principal L N Welingkar Institute of Management Development and Research L. N. Road, Opp. Matunga Gymkhana, Matunga (Central) Mumbai 400 019. With a robust skill set that includes Customer Support, Critical Thinking, Customer Obsession, Customer Interaction, Networking and more. Taha Ansari has 3 emails on RocketReach.
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