Tactworks Information

TactWorks offers a toll-free number to all of its non-local clients for support. How much does support cost? Our unlimited toll-free support is as low as $125.00 per month plus tax and includes all updates to the version of the program you buy. No contracts are necessary. Support is an optional service. We also offer several other support options. Can I get unlimited telephone support for a fixed price? We encourage unlimited telephone support so you don't hesitate to call us if you have a question and we can take the time to help you through your problem without worrying about running up your bill. How often do I get program updates? What do they cost? We send out updates every quarter that include new ideas, better ways of accomplishing tasks, payroll changes and requests from our clients. We try to implement client requests on the next change diskette we send. Updates are included in the price of unlimited telephone support. Can I ask for changes in the program? If so, how long does it take and how much does it cost? We welcome requests for enhancement to TACT - that's how we've grown so much in the past 30 years. If you have a suggestion that will help other contractors as well as yourself, we will implement that change as quickly as possible, usually with the next change diskette being released. Any request that is released to the other TACT users is at no charge to you.