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Sylvia World Location
Washington, DC, US
Sylvia World Work
IT Support Specialist @ (October 2021 - Present)
Information Technology Specialist @ (October 2019 - Present)
Help Desk Specialist @ (April 2014 - October 2019)
IT Support Technician @ (June 2007 - April 2014)
Sylvia World Education
Hope College Preparatory High School 2019-2023
Trinity Washington University 2012-2016
Sylvia World Skills
Security Management
Activity Directory
Windows Server
Windows Remote Desktop
Microsoft Exchange
Windows Operating System Migration
Networking Project Management
Vendor Management Remedy
Microsoft Azure
Jira
Amazon Web Services (AWS)
SCCM
Microsoft Teams
Troubleshooting
Offset Printing
Powershell
iOS
Multi-line Phone
Communication Training
BLM
Phone Etiquette
SQL Azure
Local Area Network (LAN)
Collaborative Problem Solving
Operating Systems
Linux
Customer Service
Network Security
Office 365 Administration
Domain Name System (DNS)
Remote Troubleshooting
Reimanging
Active Directory
Map Drive
Project Portfolio Management
Ticketing Systems
OS Migration
Sylvia World Summary
Sylvia World, based in Washington, DC, US, is currently a IT Support Specialist at Department of Consumer and Regulatory Affairs (DCRA). Sylvia World brings experience from previous roles at Department of Consumer and Regulatory Affairs (DCRA), DC Housing Authority and DCPS. Sylvia World holds a 2019 - 2023 Hope College Preparatory High School. With a robust skill set that includes Security Management, Activity Directory, Windows Server, Windows Remote Desktop, Microsoft Exchange and more. Sylvia World has 3 emails on RocketReach.
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