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Sylvia Brown Location
Hawthorne, FL, US
Sylvia Brown Work
2018 -now Customer Service Strategy and Operations @
2015 -2017 Senior-Customer Service Manager @
2004 -2015 Customer Service Supervisor @
2001 -2004 Agency Communications Supervisor @
Sylvia Brown Education
University of Washington
Bachelor's degree (Speech Communication and Rhetoric)
1980-1984
Sylvia Brown Skills
Call Center
Strategic Planning
Insurance
Claim
Customer Satisfaction
Customer Experience
Customer Service
Process Improvement
Vendor Management
Team Building
Outlook
Software Documentation
Customer Retention
Coaching
Training
Performance Management
Telephone Skills
Team Leadership
Casualty
Call Centers
Property & Casualty Insurance
Subrogation
Claims Resolution
Leadership
Management
Claims Management
Casualty Insurance
General Insurance
Project Management
Risk Management
Change Management
Program Management
Underwriting
Microsoft Outlook
Business Process Improvement
Property And Casualty Insurance
Sylvia Brown Summary
Sylvia Brown, based in Hawthorne, FL, US, is currently a Customer Service Strategy and Operations at Comcast. Sylvia Brown brings experience from previous roles at PEMCO, PEMCO Mutual Insurance Co and Farmers New World Life. Sylvia Brown holds a 1980 - 1984 Bachelor's degree in Speech Communication and Rhetoric @ University of Washington. With a robust skill set that includes Call Center, Strategic Planning, Insurance, Claim, Customer Satisfaction and more. Sylvia Brown has 3 emails and 1 mobile phone numbers on RocketReach.
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