Sylvain Simard Email & Phone Number

Business Analyst @ Girl Scouts of the USA

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Sylvain Simard Location

New York, NY, US

Sylvain Simard Work

2015 -now Business Analyst @
2012 -2015 Operations Manager @
2012 -2012 Project Consultant - Bronx Lebanon Hospital Center @
2010 -2012 Consultant @ Indigo Technologies Partners
2008 -2009 Director Client Services @ M5 Networks
2008 -2008 System Designer and Project Manager @ M5 Networks
2005 -2007 Senior Client Advocate - Rockefeller Group Technology Solutions @
2003 -2005 Manager, Strategic Accounts - Rockefeller Group Technology Solutions @
2001 -2003 Account Manager - Rockefeller Group Technology Solutions @
2000 -2001 Client Services Manager - Rockefeller Group Technology Solutions @
1996 -2000 Project Manager and Analyst - Rockefeller Group Technology Solutions @
1991 -1996 Telecom Specialist @
1988 -1991 Technical Support Specialist @

Sylvain Simard Education

CEGEP - John Abbott College
DEC (Business Administration / Commerce)
1982-1985

Sylvain Simard Skills

Cabling
Call Center
Overseeing
Technical Assistance
Vendors
Sales
Net
Ecs
Video Conferencing
Client Interface
Sales Operations
System Upgrades
Home Offices
Finance
Unified Messaging
ACD
New Opportunities
Programming
PBX
Ama
Admin
Supervisory Skills
Up Selling
Broken
Customer Support
At&T
Data Conversion
Intuity
Contact Centre
Management
Revenue
Design
Telecommunications Management
Massive
Vectoring
Coaching
Inventory Management
Integration
Technology Solutions
Hiring
Telephone Skills
Database Administration
Carriers
Dealing
PowerPoint
Ahead Of Schedule
Accounting
Salesforce.com
Quarter
Telephone Systems
Financial Forecasting
Sales Growth
Siemens
Quick Turn Around
Wiring
Demanding
Escalation
Node
Customer Satisfaction
System
Troubleshooting
Business Services
Telecommunications
English
Monitoring Services
Call Routing
Voice
Bilingual
Reporting Metrics
Reports
Cdr
Strategy
Workforce Management
Internet Protocols
Life Insurance
Inventory
Connecting
Related Activities
Microsoft Office
Budgeting
Microsoft Excel
Testing
New Business Development
National Accounts
Training
5Ess
Point Of Contact
Paging
Customer Service
Sla
End Users
Surveying
Client Advocate
Solution
Robust
VPN
Scheduling
Project Management
IP PBX
Alcatel
Service Providers
Field Service
ASA
Word
Call Centers
Microsoft
Procomm Plus
Rivers
Partnerships
Hardware
Cost Allocation
Customer Relations
Interchange
Coordination
VoIP
Spear
Moving
Multi Location
Churn
Evaluations
Configurations
Avaya
Applications
Avaya PBX
Floors
Strategic Accounts
Home
IV
System Administration
Dictaphone
Operations
WebEx
Marketing
Merlin
Octel
Avaya Technologies
Project Planning
Project
Rollout
Contractual Agreements
Service Levels
Independence
Outbound
Responsibility
Montreal
Audix
Software Design
Buildings
Contract Management
Cisco Technologies
PeopleSoft
Executive Management
Portfolio
Switch
Account Management
Software Installation
History
Tenants
Interfaces
New York
Reviews
Excel
Visio
Software
Referrals
Mac
Definity
Outlook
Net Promoter Score
IVR
Billing
Microsoft Word
Canada
Network Communications
Administration
Interviews
Telephony
Systems Management
Call Recording
Voice Mail
Invoicing
Commerce
Internet Access
Staff Development
Trading
Problem Solving
Wireless
French
Unified Communications
Recording
Americas
Coordinated

Sylvain Simard Summary

Sylvain Simard, based in New York, NY, US, is currently a Business Analyst at Girl Scouts of the USA. Sylvain Simard brings experience from previous roles at USAS Technologies LLC, BronxCare Health System, Indigo Technologies Partners and M5 Networks. Sylvain Simard holds a 1982 - 1985 DEC in Business Administration / Commerce @ CEGEP - John Abbott College. With a robust skill set that includes Cabling, Call Center, Overseeing, Technical Assistance, Vendors and more. Sylvain Simard has 2 emails and 1 mobile phone numbers on RocketReach.